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RPA Support (UiPath), Assistant Manager
Job summary
A leading insurance technology firm in Kuala Lumpur is seeking a dedicated candidate for a BAU Support role focusing on automation through UiPath. This position requires a Bachelor's Degree in IT or related fields, with at least 5 years of hands-on experience in RPA tools. The role involves providing ongoing support, handling incidents, and ensuring compliance with governance. Strong programming skills in languages such as C/C++, Python, Java, and more are essential. Join us to make a significant impact on user experience!
Qualifications
- 5+ years of hands-on experience with RPA tools UiPath.
- Experience in programming languages like C/C++, Python, VB Script, Ruby, Java, JS, .Net.
Responsibilities
- Provide ongoing support for all automation built on UiPath.
- Attend, implement & deploy incidents, service, and change requests.
- Communicate with users and ensure compliance to Change Governance and Information Security.
- Perform code reviews, regression testing, and user-acceptance testing.
Skills
Education
Tools
In AIA Digital+, we serve as AIA’s Group-led Technology, Digital & Analytics hub by evolving innovative technology to shape the future. We aim to design & develop a seamless, human centered experiences to positively impact the lives of millions of people.
Join us as a part of AIA Group family today!
Review PDD, knowledge transfer document(s) developed from Project Team to be adequate to follow up as a form of BAU support.
Provide on-going support for all automation built on UiPath
Attending, implement & deploy incidents, service and change requests.
Responsible for communicating with users and to ensure development work and compliance to Change Governance and Information Security.
The resolution time of incidents and change requests should meet agreed SLA based on their priority.
As needed, perform code reviews, exercise regression testing, and conduct user-acceptance testing
Co-ordinate and perform regular patches, upgrades to the platform
Requirements:
Bachelor's Degree in IT, Systems or Business related degree in Computer Science
5 years+ hands-on experience with RPA tools UiPath
Experience in any of the programming languages like C/C++, Python, VB Script, Ruby, Java, JS, .Net.
This is a BAU Support role.
Advantage to applicant with:
Strong UiPath experience
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.