Pre-sales Engineer （KL & Welcome Fresh Graduates）

Titanicom Tech Limited; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A technology solutions provider in Kuala Lumpur is seeking candidates for a role emphasizing customer and project management with a focus on technical communication. Ideal candidates are those with a major in Computer Science or related fields but fresh graduates are especially encouraged to apply. Responsibilities include managing customer requirements, collaborating with suppliers, promoting products, and providing post-project support. Strong English communication skills are necessary and a keen interest in the IT sector is preferred.

Qualifications

• Fresh graduates in IT-related fields are preferred.
• Strong interest in IT trends and proactive in exploring commercial value.

Responsibilities

• Manage technical communication and customer requirements.
• Collaborate with suppliers and partners to optimize solutions.
• Promote core products to local partners and enhance market influence.
• Research local market dynamics to capture business opportunities.
• Provide post-project technical support for delivery quality.
• Participate in vendor training and continuously update technical knowledge.

Skills

Interest in IT industry

Fluent English communication

Document writing skills

Education

Major in Computer Science or related fields

Job description

• 1. Customer & Project Management: Be responsible for technical communication with local customers, identify potential business opportunities, and promote their transformation into actual projects. Deeply understand, sort out, and manage customer requirements; lead the customization of technical solutions; and guide the implementation of solutions throughout the process.
• 2. Supplier & Partner Collaboration: Conduct professional technical exchanges with IT vendors and technical partners, take the lead in designing and writing technical solutions, and continuously adjust and optimize solutions according to project progress to ensure the smooth advancement of projects.
• 3. Product & Market Promotion: Act as a local market product manager, promote the company's core products and technical solutions to local partners and distributors, and enhance the market coverage and influence of products.
• 4. Market Opportunity Exploration: Research local market dynamics, accurately capture market opportunities for the company's main products, and provide direction support for business growth.
• 5. Post-project Technical Support: Undertake technical work in the later stage of the project, including equipment deployment and technical debugging required for business, to ensure the delivery quality of the project.
• 6. Technical Competence Improvement: Participate in regular training and solution learning organized by vendors such as Cisco, H3C, and Huawei; focus on technical fields including networking, security, wireless, enterprise networks, carrier networks, data center networks, CDN, and SD-WAN; and continuously update technical reserves.

Job Requirements

• 1. Educational Background: Major in Computer Science, Information Technology (IT), Network Engineering, Server or Cloud Computing, or related fields.
• 2. Work Experience: No mandatory work experience requirement; fresh graduates in IT-related fields are preferred.
• 3. Core Competencies:
  • Strong interest in the IT industry and familiarity with new technology trends and development directions in the industry.
  • Proactive and enterprising, good at seizing business opportunities and exploring potential commercial value.
• 4. Documentation & Language Skills:
  • Possess clear document writing skills and be able to efficiently produce professional documents such as technical solutions.
  • Fluent in English communication, capable of meeting the needs of daily technical exchanges and business communications.