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A leading insurance technology firm in Kuala Lumpur is seeking a dedicated candidate for a BAU Support role focusing on automation through UiPath. This position requires a Bachelor's Degree in IT or related fields, with at least 5 years of hands-on experience in RPA tools. The role involves providing ongoing support, handling incidents, and ensuring compliance with governance. Strong programming skills in languages such as C/C++, Python, Java, and more are essential. Join us to make a significant impact on user experience!
In AIA Digital+, we serve as AIA’s Group-led Technology, Digital & Analytics hub by evolving innovative technology to shape the future. We aim to design & develop a seamless, human centered experiences to positively impact the lives of millions of people.
Join us as a part of AIA Group family today!
Review PDD, knowledge transfer document(s) developed from Project Team to be adequate to follow up as a form of BAU support.
Provide on-going support for all automation built on UiPath
Attending, implement & deploy incidents, service and change requests.
Responsible for communicating with users and to ensure development work and compliance to Change Governance and Information Security.
The resolution time of incidents and change requests should meet agreed SLA based on their priority.
As needed, perform code reviews, exercise regression testing, and conduct user-acceptance testing
Co-ordinate and perform regular patches, upgrades to the platform
Requirements:
Bachelor's Degree in IT, Systems or Business related degree in Computer Science
5 years+ hands-on experience with RPA tools UiPath
Experience in any of the programming languages like C/C++, Python, VB Script, Ruby, Java, JS, .Net.
This is a BAU Support role.
Advantage to applicant with:
Strong UiPath experience
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