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1,430
Manager Operation jobs in Malaysia
Real Time Operation Specialist
Malaysia Aviation Group
Selangor
On-site
MYR 100,000 - 150,000
6 days ago
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Operations & Admin Leader for Multi-Branch Center
Pacific Speech Therapy and Learning Centre
Selangor
On-site
MYR 100,000 - 150,000
6 days ago
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Outlet Operations Lead: Service, Training & Events
Hai Kah Lang Sdn Bhd
Penang
On-site
MYR 100,000 - 150,000
6 days ago
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Nursing Operations & Quality Improvement Lead
KPJ Healthcare
Kuala Lumpur
On-site
MYR 60,000 - 80,000
6 days ago
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Operations & Admin Specialist — Procurement & Finance
Quasi-S
Bandar Baru Bangi
On-site
MYR 100,000 - 150,000
6 days ago
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Discover more opportunities than anywhere else. Find more jobs nowEV Service & Operations Leader (Body & Paint)
SR EV Automotive Sdn Bhd
Kuala Lumpur
On-site
MYR 70,000 - 100,000
6 days ago
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Senior Admin & Operations Lead
EKAJAYA (M) SDN. BHD.
Yong Peng
On-site
MYR 100,000 - 150,000
6 days ago
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Operations & SOP Specialist for New Outlet Openings
Tea Garden Management
Johor Bahru
On-site
MYR 100,000 - 150,000
6 days ago
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Connect with headhunters to apply for similar jobsBranch Growth Leader — Operations, Sales & Team
Chiang Jiang Aluminium Sdn Bhd
Seberang Perai
On-site
MYR 200,000 - 250,000
6 days ago
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Senior Logistics & Operations Lead — Supply Chain
Maytech Cleanroom Manufacturing Sdn Bhd
Mantin
On-site
MYR 150,000 - 200,000
6 days ago
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Loading & Dispatch Operations Lead
Steris
Selangor
On-site
MYR 100,000 - 150,000
6 days ago
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Senior Haulage Operations Lead
Megah Transport
Perak
On-site
MYR 50,000 - 80,000
6 days ago
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Live Commerce Operations Lead
Hello Mala Sdn. Bhd.
Kuala Lumpur
On-site
MYR 150,000 - 200,000
6 days ago
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Safety Operations Lead — Fleet & Driver Compliance
Jobstreet Malaysia
Kulai
On-site
MYR 100,000 - 150,000
6 days ago
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Admin Executive — Office Operations Lead
EITA Elevator (Malaysia) Sdn. Bhd
Klang City
On-site
MYR 100,000 - 150,000
6 days ago
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Operations Leader — Manufacturing & Logistics
MARINA BUSINESS HOLDINGS
Baling
On-site
MYR 100,000 - 150,000
6 days ago
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Container Haulage Lead & Operations Planner
SJA FREIGHT SERVICES Sdn Bhd
Negeri Sembilan
On-site
MYR 100,000 - 150,000
6 days ago
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Branch Growth Leader - Operations, Sales & People
Aeon Credit Service
Malacca City
On-site
MYR 200,000 - 250,000
6 days ago
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Payments Operations Lead — Cash & Settlements
CACEIS
Putrajaya
On-site
MYR 100,000 - 150,000
6 days ago
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Vessel Operations & Port Coordination Lead
Atifa Towage & Transport
Malacca City
On-site
MYR 150,000 - 200,000
6 days ago
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Director of Stamping Operations & Die Innovation
EPS Malaysia
Kulai
On-site
MYR 90,000 - 120,000
6 days ago
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Retail Operation Specialist (Fresh Graduate Program)
Huawei Technologies
Kuala Lumpur
On-site
MYR 100,000 - 150,000
6 days ago
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Ar-Rahnu & Banking Operations Lead
Co-opbank Pertama
Kuala Lumpur
On-site
MYR 40,000 - 60,000
6 days ago
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Real Time Operation Specialist
Malaysia Aviation Group
Selangor
On-site
MYR 100,000 - 150,000
Full time
6 days ago
Be an early applicant
Job summary
A leading aviation company in Malaysia is seeking a qualified individual to monitor and manage real-time operations. The ideal candidate will have a degree in a related field and at least 3 years of relevant experience. Responsibilities include troubleshooting disruptions, collaborating with internal teams, and analyzing operational data. Benefits include EPF, SOCSO, and annual leaves. A strong command of CRM systems and Microsoft tools is essential.
Benefits
EPF
SOCSO
Annual Leaves
Qualifications
- Minimum of 3 years' relevant experience preferred.
- Familiarity with the organization’s industry is preferred.
- Ability to conduct training using various methods.
Responsibilities
- Monitor and manage day-to-day real-time operations.
- Identify and resolve operational disruptions swiftly.
- Collaborate with teams to facilitate communication.
- Analyze operational data to identify improvement areas.
- Implement and refine operational processes for efficiency.
- Guide and support team members.
- Proactively identify performance improvement opportunities.
Skills
Decision-making skills
Analytical skills
Problem-solving
Communication
Stress management
Teamwork
Adaptability
Education
Degree in a related field or relevant experience (3+ years)
Tools
Contact Center CRM systems
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Job description
Requirements
- Degree in a related field and/or a minimum of 3 years’ relevant working experience
- Prior experience in a real-time operations role, such as coordinator or analyst, is preferred.
- Familiarity with the organization’s industry or sector.
- Mandatory knowledge of Contact Center CRM systems.
- Proficiency in Microsoft Word, Excel, PowerPoint, and CRM platforms.
- Strong decision-making and analytical skills.
- Ability to conduct training using presentations, videos, and hands-on exercises
- Adaptability: Able to adjust plans rapidly in dynamic and challenging environments.
- Problem-solving: Skilled in resolving issues promptly with logical and effective solutions.
- Attention to detail: Ensures accuracy and minimizes errors.
- Time management: Efficiently manages timelines and responds swiftly to urgent matters.
- Communication: Able to convey information clearly for effective coordination and collaboration.
- Stress management: Maintains composure under pressure to make sound decisions.
- Teamwork: Works collaboratively to support efficient operations.
- Versatile: Ability to work independently and as when needed as will accommodate on Contact Center environment of 24/7
Responsibilities
- Monitoring and managing real-time operations: Oversee day-to-day operational activities in real time to ensure compliance with established procedures.
- Troubleshooting and issue resolution: Quickly identify and resolve operational disruptions, implement corrective actions, and elevate issues when necessary.
- Stakeholder coordination: Collaborate with internal teams to facilitate communication, strengthen alignment, and resolve operational conflicts.
- Data analysis and insights: Analyze operational data to identify patterns, trends, and areas for improvement, providing recommendations to boost efficiency.
- Process implementation and optimization: Implement and refine operational processes to enhance productivity and reduce risks.
- Training and mentoring: Guide and support team members, ensuring they have the necessary knowledge and skills to perform effectively.
- Continuous improvement: Proactively identify improvement opportunities and introduce innovative strategies to elevate performance.
- Any ad hoc tasks as and when needed as per business unit’s requirements.
Benefits
- EPF
- SOCSO
- Annual Leaves
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.