Retail Operation Specialist

HONOR; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading retail company in Kuala Lumpur is seeking a professional for operations support. The role involves streamlining processes, assisting in risk assessments, and coordinating meetings to enhance communication. Candidates should have a minimum of 3 years experience in the retail industry, preferably in management, and possess strong analytical and communication skills. Proficiency in office software and data analysis tools is essential.

Qualifications

• Bachelor’s degree in a relevant field.
• 3+ years of experience in the retail industry, preferably in operations.
• Strong communication and coordination skills.

Responsibilities

• Streamline retail processes by collaborating with teams.
• Assist in risk assessment and strengthen internal controls.
• Organize meetings for effective communication.

Skills

Coordination skills

Analytical skills

Project management

Adaptability

Communication skills

Education

Bachelor’s degree in marketing, management, economics, or related fields

Tools

Office software

Data analysis tools

Job description

Process Optimization: Streamline retail processes and standards by collaborating with various teams to enhance operations.

Internal Control Support: Assist in risk assessment and regular reviews to strengthen internal controls.

Store Operations Support: Work with construction, marketing, and GTM managers to ensure resources are allocated effectively for stores.

Meeting Coordination: Organize retail department and regional meetings to foster effective communication.

Feedback Collection: Gather insights from frontline teams to improve business processes.

Job Requirements

Education: Bachelor’s degree in marketing, management, economics, or related fields.

Experience: 3+ years in the retail industry, preferably in operations or management; team/project management experience is a plus.

Communication Skills: Strong coordination and meeting organization skills for effective teamwork.

Analytical Skills: Ability to analyze data and extract actionable insights from feedback.

Project Management: Skilled in managing projects and coordinating resources for timely task completion.

Adaptability: Quick learner who can adjust to changes in the retail market.

Professional Skills: Knowledge of retail processes and basic risk management for effective operations.

Other Requirements: Team player who can work under pressure; proficient in office software and data analysis tools.