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People Services Lead — HR Operations & Service Delivery
Résumé du poste
A leading healthcare company in Petaling Jaya is seeking a People Services Senior Generalist to manage employee lifecycle processes and deliver best-in-class HR services. This role involves supporting employees, handling queries, and ensuring compliance with company policies. The ideal candidate will have a Bachelor's degree, relevant experience, and proficiency in English and Japanese. Join us to help make a positive impact on millions of lives.
Responsabilités
- Provide cross-sectional support to employees, managers, P&C, and PS.
- Handle queries through ticket tools, providing timely responses.
- Develop and maintain standard operating procedures.
- Support testing of new functionality in ServiceNow.
- Deliver high-quality service to internal and former employees.
- Monitor compliance with Core Model guidelines.
Connaissances
Formation
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.