IT Manager

PHONGSAVANH GROUP (MALAYSIA) SDN. BHD.; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A growing IT firm in Petaling Jaya is seeking an experienced IT Software Manager to lead its new IT Shared Service Center. Responsibilities include defining IT governance, managing ERP and AI system implementations, and ensuring strong cross-system integration. The ideal candidate holds a Bachelor's Degree in IT and has over 5 years of experience in digital transformation. This position offers the opportunity to drive enterprise-wide initiatives and optimize IT operations.

Qualifications

• 5+ years of experience in ERP implementation or digital transformation.
• Hands-on experience with major ERP systems.
• Experience in SSC or centralized IT operations is an advantage.

Responsibilities

• Lead the setup of SSC’s IT architecture and governance.
• Manage ERP and AI systems implementations.
• Ensure strong cross-system integration and data governance.

Skills

Hands-on experience with ERP systems

Strong knowledge of system architecture

Project Management skills

Fluent in English

Education

Bachelor’s Degree in IT, Computer Science

Tools

SAP

Microsoft Dynamics

Oracle

Job description

We are seeking an experienced and hands‑on IT Software Manager to lead the setup of our new IT Shared Service Center (SSC). This is a strategic, high‑impact role responsible for defining centralised IT governance, system architecture, and driving enterprise‑wide digital transformation.

Key Responsibilities

Lead the setup of the SSC’s IT architecture, governance, security policies, and service delivery model.

Manage and implement major ERP, AI systems (SAP, Microsoft Dynamics, Oracle) and others.

Oversee CRM, HRMS, WMS, POS and ensure strong cross‑system integration and data governance.

Plan and conduct SIT/UAT testing, go‑live activities, and change management.

Develop and test Business Continuity & Disaster Recovery (BCDR) plans.

Manage IT budgets, vendors, SLAs, and ensure reliable network/infrastructure performance.

Act as the main liaison with Finance, HR, Operations, and other business units.

Requirements

Bachelor’s Degree in IT, Computer Science, or related field.

Minimum 5 years in ERP implementation, enterprise systems management, or digital transformation.

Hands‑on experience with SAP, Oracle, or Microsoft Dynamics.

Strong knowledge of system architecture, API integration, and databases (SQL Server/Oracle).

Experience in SSC or multi‑unit centralised IT operations (advantage).

Project Management or ERP certifications (PMP, PRINCE2, SAP, Oracle, Dynamics) are a plus.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an Information Technology Manager?
• Which of the following languages are you fluent in?
• How would you rate your English language skills?
• Are you willing to undergo a pre‑employment background check?
• How much notice are you required to give your current employer?