3,659

Executive jobs in Malaysia

Executive Customer Service - Airline Ticketing & Reservations

Scicom (MSC) Berhad

Kuala Lumpur
On-site
MYR 100,000 - 150,000
30+ days ago
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Key Account Executive (Retention and Upselling)

Alpha Iota BPO Sdn Bhd

Kuala Lumpur
Remote
MYR 200,000 - 250,000
30+ days ago

Logistic Executive

Mammoet

Pasir Gudang
On-site
MYR 100,000 - 150,000
30+ days ago

JAPANESE SPEAKING SALES EXECUTIVE

Startentrepreneureonline

Shah Alam
On-site
MYR 150,000 - 200,000
30+ days ago

Accounts Executive

Berjaya Corporation Berhad

Kuala Lumpur
On-site
MYR 100,000 - 150,000
30+ days ago
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Customer Executive

Nestlé

Petaling Jaya
On-site
MYR 100,000 - 150,000
30+ days ago

Accounts Executive

BEATPRICE PTE. LTD.

Pasir Panjang
On-site
MYR 100,000 - 150,000
30+ days ago

Account Executive

UNAVAILABLE

Kuala Lumpur
Hybrid
MYR 100,000 - 150,000
30+ days ago
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Customer Service Executive (Logistics)

Monroe Consulting Group

Malaysia
On-site
MYR 100,000 - 150,000
30+ days ago

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Executive Customer Service - Airline Ticketing & Reservations
Scicom (MSC) Berhad
Kuala Lumpur
On-site
MYR 100,000 - 150,000
Full time
30+ days ago

Job summary

A leading customer service provider in Kuala Lumpur is seeking an Executive Customer Service representative to manage incoming customer requests related to ticketing and flight reservations. The ideal candidate will be proficient in English and Bahasa Malaysia, with prior experience in the travel industry preferred. This position offers a structured salary increase and various benefits including annual and medical leave, as well as performance bonuses.

Benefits

Attractive Basic Salary
Attendance Allowance
Performance Related Bonus
Medical and hospitalization insurance coverage

Qualifications

  • Experience in ticketing and customer service in the travel industry will be an added advantage.
  • Possess initiative, dynamic and highly motivated.
  • Result-oriented team player with good interpersonal skills.

Responsibilities

  • Manage incoming calls and emails from customers pertaining to ticketing and flight reservations.

Skills

Excellent command of spoken and written English
Excellent command of spoken and written Bahasa Malaysia
Interpersonal skills
Ability to work independently
Team player

Education

SPM/STPM/Diploma/Degree in any discipline
Job description
Overview

Executive Customer Service - Airline Ticketing & Reservations: The Executive Customer Service will be required to manage incoming calls and emails from customers pertaining to ticketing, flight reservations and related products and services.

Responsibilities
  • Manage incoming calls and emails from customers pertaining to ticketing, flight reservations and related products and services.
Qualifications
  • SPM/STPM/Diploma/Degree in any discipline
  • Excellent command of spoken and written English and Bahasa Malaysia
  • Experience in ticketing and customer service in the travel industry will be an added advantage
  • Possess initiative, able to work independently and as a team
  • Dynamic, highly motivated and a result-oriented team player with good interpersonal skills
Package
  • Attractive Basic Salary: RM2,000 during training, RM2,250 during probation & RM2,500 during confirmation.
  • Attendance Allowance: can earn up to RM900 per month upon confirmation only
  • 5% of Performance Related Bonus on a quarterly basis upon confirmation only
  • Contact Centre Operating Hours: 24/7
  • Work days/Hours: 5 day week, shift based; off days based on roster
  • 15 days Annual Leave / 14 days Medical Leave
  • Medical and hospitalization insurance coverage

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.