Customer Service jobs in Malaysia
Warehouse manager | logistics MNC | Kuching Full Time
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Talent Recruit
Warehouse manager | logistics MNC | Kuching Full Time
Descrizione del lavoro
A logistics firm in Kuala Lumpur is seeking a professional to manage operations oversight, vendor management, and ensure compliance with safety regulations. Candidates should be adept at financial and budgetary control, while also maintaining strong client relations. This role involves supporting the Warehouse Manager and driving continuous process improvements to meet service expectations.
Mansioni
- Support warehouse functions and ensure contractual KPIs are met.
- Implement controls to track performance and eliminate inefficiencies.
- Oversee vendor selection and performance evaluation to comply with standards.
- Manage costs, invoicing accuracy, and financial reporting.
- Act as a key contact for clients and resolve complaints.
- Manage contract renewals and negotiations for beneficial relationships.
- Ensure adherence to safety and environmental regulations.
- Support the Warehouse Manager with strategic initiatives.
- Needed strongly 3PL and Logistic
- Operations Oversight– Support warehouse functions, including inventory management, distribution, freight, customer service, and value-added services while ensuring contractual KPIs are met.
- Process & Performance Management– Assist in implementing controls to track performance, eliminate inefficiencies, and drive continuous process improvements for better service delivery.
- Vendor & Outsourcing Management– Oversee vendor selection, performance evaluation, contract management, and compliance with company policies and regulatory standards.
- Financial & Budgetary Control– Ensure profitability by managing costs, invoicing accuracy, and financial reporting while working with internal teams to maintain a positive cash flow.
- Client & Stakeholder Relations– Act as a key contact for clients, ensuring service expectations are met, resolving complaints, and strengthening long-term business relationships.
- Contract Compliance & Negotiation– Manage contract renewals, pricing adjustments, and negotiations to maintain a beneficial relationship with customers while expanding business opportunities.
- Regulatory & HSSE Compliance– Ensure adherence to internal safety, security, and environmental regulations in collaboration with the company’s HSSE team.
- Additional Responsibilities– Support the Warehouse Manager in strategic initiatives and handle any new tasks assigned by management.
* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.