Japanese Customer Support Executive ( Native Japanese / JLPT N1 Speaker)k

Two95 International Inc.; Cyberjaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading online shopping platform is seeking Japanese Customer Support Executives in Cyberjaya, Malaysia. The role involves handling customer queries in Japanese and providing solutions for online shopping experiences. Candidates must have JLPT N1 certification and be willing to relocate. The position offers a competitive salary ranging from RM 8,000 to RM 9,000 and comprehensive benefits including medical coverage and flight reimbursement for expats.

Benefits

Transportation allowance

Shift allowance

Employment VISA

Hotel accommodation for expats

Comprehensive medical benefits

Qualifications

• Fresh graduates & experienced customer service professionals are welcome.
• Willingness to relocate to Malaysia.

Responsibilities

• Handle customer queries via chat, email, and calls in Japanese.
• Provide solutions and support related to online shopping experiences.
• Ensure high-quality and professional communication with customers.

Skills

Japanese language proficiency

Customer service skills

Education

JLPT N1 certification or equivalent

Job description

Overview

We 27re Hiring: Japanese Customer Support Executives

Location: Cyberjaya, Malaysia

Employment Type: Full-time, Office-based

Industry: Online Shopping Platform

Responsibilities

• Handle customer queries via chat, email, and calls in Japanese (English not required)
• Provide solutions and support related to online shopping experiences
• Ensure high-quality and professional communication with customers
• Work in rotational shifts to support global customers

Apply

Apply Now! Send your updated CV to [e-mail] Or WhatsApp at 013-8074658

Qualifications

• JLPT N1 certification OR Native Japanese speaker
• Open to all nationalities (visa sponsorship available)
• Fresh graduates & experienced customer service professionals are welcome
• Willingness to relocate to Malaysia

What We Offer

• Salary: RM 8,000 RM 9,000 basic (depending on CS experience)
• RM 500 transportation allowance
• Shift allowance for afternoon shifts
• Employment VISA & 1-way flight ticket reimbursement (for expats)
• 1-week hotel accommodation upon arrival (for expats)
• Comprehensive medical benefits (in-patient & out-patient for self & family)
• Maternity & paternity leave, annual leave, medical leave as per labor law
• Optical & dental coverage