lavori da Contract in località Malaysia
Building Operations & Facilities Manager
Talentcloud.ai
Strategic Procurement & Customs Specialist (Seelong)
Eastern Pretech
Scopri più opportunità qui che da qualsiasi altra parte. Trova subito più lavori
Collegati con i cacciatori di teste per candidarti a posizioni similiProcurement Vendor Insights Coordinator (1-Year Contract)
Givaudan
Executive - Incident Management (English and Tagalog Language Support)
Scicom (MSC) Berhad
Senior Quantity Surveyor: Tendering & Cost Control Lead
Themetech International
Contract & Tender Specialist (Construction)
EH Property Management
Corporate Advisor - Legal, Visa, Compliance
Top Beraten Malaysia Sdn. Bhd.
Assistant Manager - Mechanical & Electrical
Gamuda Group
Production line leader kilang makanan halal
Pangkal Sinar Sdn Bhd
Senior Legal & Compliance Counsel
CICET Asia Development
Service Desk Analyst
Descrizione del lavoro
A tech support company is looking for a Helpdesk Support Technician in Cyberjaya. The role involves recording user queries, troubleshooting issues over the phone, and managing problem tickets in the helpdesk system. Candidates must hold a Diploma or Bachelor’s Degree in Computer Science or IT, have solid knowledge of Windows Operating Systems, and possess strong interpersonal skills. This is a contract position with a focus on effective communication and problem-solving abilities.
Competenze
- Degree in Computer Science/IT or equivalent.
- 1 year of experience in a helpdesk support role.
- Ability to work under pressure and prioritize tasks.
Mansioni
- Record and update user information in the helpdesk system.
- Perform first-level troubleshooting via phone.
- Log and document all problems and inquiries in the system.
Conoscenze
Formazione
Strumenti
- Recording user information, verify and update in the helpdesk system
- Performing 1st level problem troubleshooting via phone
- Documenting problems – log all problems and inquiries in the helpdesk system, enter in the ticket detailed description of the problem
- Prioritize problems – assigning problems to the proper category in the helpdesk system
- Routing/escalating calls to appropriate level 2 resolving group as per defined escalation process
- Monitor, update and close calls
- Experience in Call System HP Service module
- Experience in First Level support Wintel desktop MS Office and Outlook
- Candidate to possess at least a Diploma or Bachelor’s Degree in Computer Science/Information Technology or equivalent
- Working knowledge in Window Operating Systems, Mcafee, PC hardware
- Good interpersonal, communications and written skills; professional e‑mail and telephone conduct. Fluent in English, both written and spoken
- Ability to work under pressure and be highly pro‑active in prioritizing issues and tasks
- Ability to work across organizational boundaries in a professional manner
- Attendance adherence is essential for this role
- Applicants must be willing to work in Cyberjaya or Petaling Jaya
- Applicants should be Malaysian citizens
- 1 year contract position
Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.
* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.