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Warehouse Operations
Résumé du poste
A global logistics company in Malaysia is seeking an experienced warehouse manager to lead operational teams, manage customer relationships, and ensure adherence to company policies. Candidates must have at least a Bachelor's degree and 10 years of warehouse operations experience, with a strong background in leadership. This role offers a unique opportunity to drive improvements and ensure customer service excellence.
Qualifications
- 10+ years of experience in warehouse operations in a 3PL setting.
- 8+ years of experience in a managerial position.
- Experience in warehouse implementation is a plus.
Responsabilités
- Manage customer relationship to meet service standards.
- Lead operational teams and assess team member development.
- Oversee financials with the Contract Manager.
- Ensure adherence to company policies and procedures.
Connaissances
Formation
- Manage the customer relationship to ensure customer service standards are achieved and continuously improved.
- Work and manage all contract financials (budgets, P&L, revenue streams, costs, etc.) with the Contract Manager.
- Manage and lead the operational teams. Assess and develop (where appropriate) team members in skill development and career management.
- Manage all warehouses HR, OH&S and team member welfare issues.
- Appropriately manage all warehouse human and equipment resource requirements.
- Develop customer relationship to assist in the achievement of additional revenue.
- Ensure all company policies and procedures are adhered to including warehouse / product security.
- Professionally represent the company in all forums (meetings, seminars, courses and etc.)
- Continuously improve contact KPIs.
- Improve own skill base via internal / external training.
- Minimum Bachelor's Degree in Business Management, Logistics and Supply Chain, Engineering or Equivalent
- Minimum 10 Years of Experience in Warehouse Operations in a 3PL setting
- Minimum 8 Years of experience in a Managerial Position
- Experience in Warehouse Implementation is an added advantage
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.