Airport Ground Staff / Cabin Crew

Fronix Services; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading airport services provider is seeking Airport Ground Staff / Cabin Crew in Kuala Lumpur, Malaysia. This full-time role involves greeting passengers, assisting them with check-in and reservations, and supporting ramp operations. Candidates should possess excellent communication and customer service skills, attention to detail, and the ability to work in shifts within a fast-paced environment. Knowledge of airport operations is a plus.

Qualifications

• Strong communication and customer service proficiency required.
• Attention to detail and multitasking skills are essential.
• Familiarity with airport operations and security protocols is necessary.

Responsibilities

• Greet and welcome passengers at the airport.
• Assist passengers with issues during check-in and boarding.
• Check in baggage and make flight reservations.
• Support baggage and cargo operations as needed.
• Conduct baggage and staff screening.
• Perform necessary security checks during operations.

Skills

Excellent communication skills

Customer service skills

Attention to detail

Ability to multitask

Knowledge of airport operations

Job description

Airport Ground Staff / Cabin Crew

As a candidate for this role, you will be responsible for greeting and welcoming passengers, and assisting with any issues they may encounter. Your duties include checking in baggage, making reservations, and providing support in baggage and cargo operations. Additionally, you will be involved in ramp operations, which includes tasks such as baggage screening, staff screening, and security checks.

Responsibilities

• Greet and welcome passengers.
• Assist passengers with any issues.
• Check in baggage.
• Make reservations.
• Support baggage and cargo operations.
• Participate in ramp operations.
• Conduct baggage screening.
• Conduct staff screening.
• Perform security checks.

Qualifications

• Excellent communication and customer service skills.
• Attention to detail and ability to multitask effectively.
• Knowledge of airport operations and security protocols.
• Ability to work well in a fast-paced environment.
• Flexibility to work in shifts and adapt to changing situations.

Job Details

• Employment Type: Full time
• Industry: BPO / Call Center
• Role Category: Airport Ground Staff / Cabin Crew

Contact

Phone: [phone]