Account Assistant jobs in Malaysia

The Order to Cash (OTC) Accountant will play a crucial role in ensuring timely and accurate completion of financial and accounting processes within the Shared Service Center (SSC). The role involves supporting the OTC Manager and ensuring high-quality services for the entities serviced by the SSC. This position is an excellent opportunity for individuals seeking a dynamic and collaborative work environment in a global organization.

• Execute end-to-end OtC processes, including payment processing, bank statement posting, allocations, and cash planning.

• Ensure accurate financial postings in compliance with global accounting standards and SSC policies.

• Monitor and maintain key balance sheet accounts (cash, bank, AR, and fleet-related accounts).

• Allocate incoming and outgoing payments within agreed SLAs; follow up on unallocated or unclear payments.

• Maintain and optimize Auto Bank/automated clearing settings to improve straight-through processing.

• Prepare, validate, and review payment run files for accuracy and compliance.

• Ensure timely payment approvals in line with the Group Finance Manual.

• Update customer and vendor bank account details accurately and promptly.

• Perform monthly bank reconciliations and ensure accurate reflection of bank balances.

• Maintain updated bank accounts, user access, signatories, and approvers according to governance requirements.

• Coordinate training and onboarding for new system users on bank-related processes.

• Use Group Liquidity Planning tools to assess and manage cash positions.

• Collaborate with Financial Business Partners (FBPs) and Group Treasury to execute short-term and long-term liquidity plans.

• Provide transparency on cash forecast accuracy and propose funding solutions when required.

• Execute tasks adhering to the ICS (Internal Control System) framework and internal control requirements.

• Monitor compliance gaps and elevate issues to relevant stakeholders.

• Support internal and external audits by providing OTC-related documentation and addressing audit queries.

• Identify opportunities to automate or enhance OTC processes using digital tools and technologies (e.g., SAP features, RPA, BI tools).

• Challenge existing workflows to improve accuracy, efficiency, and service quality.

• Participate in global standardization and optimization projects.

• Act as a trusted business partner to entities, treasury teams, FBPs, and other internal stakeholders.

• Provide process insights and recommendations to support business decision-making.

• Support onboarding, training, and knowledge sharing within the OTC team and cross‑functional groups.

• Contribute to building a collaborative, efficient, and service‑oriented team environment.

• At least 2–3 years of experience in the Order to Cash function.
• Hands‑on experience with SAP and proficiency in its tools and features.
• Relevant finance or accounting qualification; professional certification is an advantage.
• Strong IT skills, with excellent knowledge of SAP.
• Proactive, self‑reliant, and enthusiastic individual with excellent communication skills.
• Proven interpersonal and leadership capabilities.
• Commitment to continuous learning and professional development.