Customer Support-Jobs in Großbritannien

Wallingford, Oxfordshire

£-Competitive salary and great benefits

Our client is an award winning, independently owned waste management operator. A vacancy currently exists for a dynamic, passionate, and driven Hazardous Waste Assessor to join the company's Hazardous Waste Services team based in Wallingford, Oxfordshire.

Reporting to the Assistant Commercial Manager, you will use your technical expertise to ensure waste streams are managed safely, compliantly, and efficiently. You will support the preparation of accurate sales quotations and assess waste enquiries from a broad range of direct and indirect customers, drawing on your knowledge of hazardous waste and chemistry.

• Provide timely technical assessments of waste enquiries by accurately characterising and classifying waste materials.
• Liaise with clients to gather the information needed to prepare quotations and generate waste collection documentation, packing instructions and labels.
• Manage and record all sales enquiries in line with pre-acceptance requirements.
• Maintain clear communication to keep customers and colleagues informed throughout each enquiry, including technical updates and customer service support.
• Build and maintain strong customer relationships while collaborating with the sales team to support business growth and deliver comprehensive waste management services.
• Carry out site visits when required to assess projects, ensure safety considerations are met, and obtain accurate waste inventories for costed quotations.
• Support the company at occasional waste industry trade and recruitment fairs.
• Ensure full compliance with all Company policies and procedures including health, safety, and employment.

• Degree in Chemistry or Environmental Science.
• Previous background working with chemicals and demonstratable understanding of their hazards.
• Ability to interpret analytical data and apply relevant legislation.
• Demonstrated track record of delivering high quality, customer focused service.
• Strong problem-solving skills with the ability to adapt in a fast-paced environment.
• Excellent attention to detail and clear written and verbal communication skills.
• Ability to work both independently and collaboratively, managing deadlines effectively.
• Proactive approach, contributing ideas for continuous improvement
• Proficient in Microsoft Office.

Ref: J9612