Senior Support Engineer

TN United Kingdom; Basildon; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Senior Support Engineer to join their dynamic team. This role involves providing innovative support solutions for critical systems, ensuring operational readiness of the UK’s fleet. You will thrive in a fast-paced environment, performing essential maintenance and fault diagnosis on advanced RADAR and avionics equipment. The company offers a comprehensive benefits package, including flexible working options and a commitment to employee development. If you are passionate about engineering excellence and eager to contribute to vital support operations, this position is an exciting opportunity for you.

Benefits

Private Healthcare

Dental Schemes

Flexible Working Hours

Discounted Gym Memberships

Training Access via Coursera

Pension Scheme with Employer Contribution

Referral Incentive

Bonus Scheme

25 Days Holidays Plus Bank Holidays

Cycle to Work Scheme

Qualifications

• Experience in avionics maintenance and RADAR systems.
• Strong communication skills for technical and non-technical audiences.

Responsibilities

• Perform fault finding and repairs on RADAR and avionics equipment.
• Manage spares supply and compliance with engineering practices.

Skills

Teamwork

Communication Skills

Adaptability

Technical Problem Solving

Willingness to Learn

Education

ONC in Electrical Engineering

Relevant Experience in Avionics

Tools

Technical Diagnostic Test Equipment

MS Software Packages

Job description

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At Leonardo, we have a fantastic opportunity for a Senior Support Engineer/Support Engineer to join our team within the Customer Support and Service Solutions (CS3) line of business. The CS3 line operates across the UK, providing innovative support solutions to our customers to ensure the availability of front-line capability whenever required.

This role is based at RAF Coningsby within the Components Maintenance Facility (CMF), working alongside BAE Systems teams. We seek someone who thrives in a high-paced, pressurized environment, capable of working with minimal supervision in a challenging technical domain to support the UK’s fleet.

What you will do as a Senior Support Engineer:

1. Perform standard serviceability testing, fault finding, and repairs on RADAR, Defensive Aids Sub-System (DASS), and avionics equipment. Conduct routine calibration and general maintenance on Automatic Test Equipment. Complete other tasks within the CMF as directed by management.
2. Liaise daily with the CMF Manager, Bay Lead, and Logistics team, collaborating with BAE Systems teams to understand repair priorities.
3. Manage the UK spares supply system and consumables, promptly reporting any deficiencies to the relevant teams.
4. Comply with all contractual, governance, SHE, training, and good engineering practices.
5. Identify and report risks and opportunities related to business operations and support activities.
6. Assist in drafting and ensuring compliance of Maintenance Approved Organisation Scheme (MAOS) documentation.
7. Follow documented work methods as defined by the Leonardo Joint Avionics Service (JAS) Contract and CMF management, using approved procedures and technical data within a MAA Pt145 approved setting.

We would like to hear from you if you have:

• Strong teamwork and communication skills.
• High motivation and a willingness to learn new skills and strive for engineering excellence.
• The ability to work under broad direction with minimal supervision in challenging environments, managing multiple tasks to meet customer demands.
• Capability to communicate technical solutions to both technical and non-technical audiences.
• Adaptability, innovation, and a proactive approach to continuous improvement.
• Willingness to travel to company sites for work and training.

Preferred qualifications include:

• Experience with Technical Diagnostic Test Equipment and MS Software Packages.
• Previous experience working within an avionics maintenance facility and/or on Typhoon aircraft RADAR and DASS systems.
• ONC in electrical, digital electronics, avionics, or equivalent/relevant experience.

Security Clearance

Required for the site below:

Life at Leonardo

With a comprehensive benefits package, commitment to learning and development, and flexible working hours, a career with Leonardo offers many opportunities for growth and work-life balance.

• Flexible Working: Currently trialling a 4-day workweek, Monday to Thursday.
• Company-funded Benefits: Private healthcare, dental schemes, Workplace ISA, Go Green Car Scheme, technology and lifestyle options (£500 annual allowance).
• Holidays: 25 days plus bank holidays, with options to buy/sell leave and accrue up to 12 additional flexi days per year.
• Pension: Competitive pension scheme with up to 10% employer contribution.
• Wellbeing: Employee Assistance Programme, mental health support, financial wellbeing support, and diversity & inclusion networks.
• Lifestyle: Discounted gym memberships, Cycle to Work scheme.
• Training: Free access to over 4,000 online courses via Coursera.
• Referral Incentive: Rewards for successful referrals.
• Bonus Scheme: Available for all employees at management level and below.