Customer Support jobs in United Kingdom

Vapourtec is a leading manufacturer of advanced flow chemistry and peptide synthesis systems used throughout the life sciences, biotechnology, pharmaceutical, and academic research sectors. Their innovative technologies help scientists accelerate discovery, improve reproducibility, and scale their chemistry with confidence. You'll be joining a fast‑growing, science‑driven company that offers a supportive environment where learning and professional development are encouraged.

• Competitive Salary: £26,000 per annum
• Holiday: 25 days holiday plus UK bank holidays
• Additional: Pension, free on‑site parking, company laptop and mobile phone

As a Marketing Assistant, you will support Vapourtec's marketing function with a wide range of activities, including content creation, digital marketing support, event coordination, and general administrative tasks. Working hours are 9am – 5:30pm, Monday to Friday.

• Assist with creating, editing, and publishing marketing content, including website updates, blog posts, mailings, and social media.
• Support the production of marketing materials such as datasheets, presentations, case studies, and application notes.
• Contribute to digital marketing tasks, including SEO improvements, email campaigns, analytics monitoring, and social media engagement.
• Maintain and update the CRM and marketing databases.
• Coordinate Vapourtec's presence at trade shows, webinars, events, and customer demonstrations.
• Assist with market research, competitor analysis, and gathering customer insights.
• Support photography, graphic assets, and media management.
• Liaise with external design, web, and print agencies as required.
• Provide general administrative support across the commercial team.

As a Marketing Assistant, you will be motivated, detail‑oriented, and confident communicating across teams, with a good understanding of branding principles and the ability to apply them consistently across print and digital channels. Strong written communication, excellent organisation, and proficiency with standard office software are essential, along with a willingness to learn about technical products and scientific applications. Ideally, you may also bring experience with digital marketing tools (such as WordPress, HubSpot, Mailchimp, or Google Analytics), familiarity with scientific terminology or laboratory environments, basic design or video editing skills, social media management experience, or a related degree in marketing, communications, life sciences, chemistry, or similar. A full driving licence will also be required due to the site location.

If you have all the relevant skills and experience for the Marketing Assistant role and would like to be considered, please apply by forwarding an up‑to‑date CV as soon as possible. We look forward to hearing from you.

Please check your email inbox and spam / junk mail folder for any email correspondence for this vacancy.

If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

No recruitment agencies, please

Additional keywords: Marketing Administrator, Junior Marketing Assistant, Digital Marketing Assistant, Marketing Coordinator, Life Sciences Marketing, Scientific Marketing, Content Assistant, Communications Assistant, Office Administrator