Project Support jobs in United Kingdom

The national salary range is £28,312 - £30,011 London salary range is £32,416 - £34,361. Your salary will be dependent on your base location

Working Pattern

Full Time, Part Time, Part Time/Job Share, Flexible Working

Vacancy Approach

Cross Government

Location

National

Region

National

Closing Date

30-Jul-2025

Post Type

Permanent

EO

Number of jobs available

1

Reserve List

12 Months

Job ID

7842

Job role: Project Support

Grade: EO

Directorate: Change Directorate

About us

HM Courts & Tribunals Service (HMCTS) is responsible for administering criminal, civil, and family courts and tribunals in England and Wales. Our mission is to deliver justice effectively and efficiently, helping people and businesses access justice.

The Change Directorate plays a critical role in supporting HMCTS’s strategic direction. Our cadre of skilled project professionals ensures that HMCTS can respond flexibly and efficiently to changing demands and priorities, and that projects are delivered to high standards and contribute to the organisation’s overall goals.

As one of our project support team, you can expect to be assigned to different projects within a varied portfolio over time, based on both business priorities and your individual development goals. This dynamic approach provides valuable opportunities to broaden your experience, enhance your skills, and make meaningful contributions across a range of areas across the organisation.

We manage a wide variety of projects, each designed to address different aspects of the services we deliver. At any given time, our portfolio comprises 20 to 30 projects aimed at improving the efficiency, effectiveness and accessibility of the courts and tribunals.

We’re looking for individuals with a passion for public service and who also want to make a difference in people’s lives in delivering justice. If you're looking to build a career with real purpose, we encourage you to apply. Join us and be part of a team where your experience directly supports the delivery of justice for all.

About the role

As a Project Support, you will play a fundamental role in administering the successful delivery of project objectives. You’ll be at the heart of the project team, ensuring smooth operations by supporting the Project Manager with the coordination and execution of key project management processes.

Your responsibilities will span a wide range of activities, including managing essential communications with stakeholders, maintaining accurate and up-to-date project documentation, and producing insightful management reports that inform decision-making. You’ll also take ownership of coordinating business management actions, helping to keep the project on track and aligned with strategic goals

This is a dynamic and varied role that offers the opportunity to make a real impact, working closely with project leadership and contributing to the overall success of the initiative.

Your role encompasses several key aspects (but not limited to):

• Provide a full range of general administrative support for the Project, including project file management using robust version control.
• Assist with and maintain appropriate systems to enable effective planning and scheduling.
• Assist in maintaining project controls and in producing project reports.
• Act as the focal point for project responses to external requests for information, including management of mailboxes as an example.
• Provide diary management support for Senior Project Leaders.
• Assist with and maintain RAID logs, escalating as appropriate.

Please refer to the attached role profile for a comprehensive overview of the role.

Who are we looking for? (Person Specification)

The ideal candidate for this position should demonstrate:

• Experience in providing comprehensive administrative support, including document management, version control, and maintaining accurate records.
• Skilled in the full Microsoft Office suite (specifically Excel, Word, Outlook and Power Point) and able to learn new systems quickly.
• The ability to build and maintain positive working relationships with stakeholders, and communicates clearly and professionally both written and verbally, adapting style to suit different audiences.
• Strong planning and organisational skills with the ability to plan, prioritise, and manage multiple tasks effectively, ensuring deadlines are met and work is delivered to a high standard.
• The ability to manage, interpret complex information and utilise data to make informed decisions, improve efficiency and achieve outcomes.
• Experience of managing conflicting priorities in a fast paced, constantly changing work environment to achieve successful outcomes.
• Experience of building productive relationships with internal stakeholders such as diary managers, business managers and project managers including seeking agreements/trade-offs to keep delivery on track.
• Previous experience of working in a programme and/ or project environment.
• Introduction to project management (or willingness to undertake).

About our benefits

We reward our people for their hard work and commitment. We have a number of family

friendly and flexible working polices that will help you achieve a healthy work-life balance. In addition, we offer a range of employee benefits which include generous annual leave, a highly competitive contributory pension scheme, childcare benefits, season ticket and bicycle loans.

Proud to Serve. Proud to keep justice going.

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.

Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles: All successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) – See Map . All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity).

For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location’s respective pay scale (any legacy arrangements/locations will need to be amended).

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.

All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.

The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.

The MoJ offers a range of benefits:

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Staff on fixed term appointments must have been recruited through fair and open competition.

Vacancies advertised “cross-government” are only open to all Civil Service employees and employees of accredited non-departmental public bodies (NDPBs) who were appointed on merit following a fair and open competition; or were appointed to a permanent post through an exception in the Civil Service Commissioners' rules.

Support

• A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
• Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
• For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www. www.GOV.UK or Childcare Choices .You can determine your eligibility at https://www.childcarechoices.gov.uk/ .
• Paid paternity, adoption and maternity leave.
• Free annual sight tests for employees who use computer screens.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

• To the Civil Service Commission (details available here )

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos .

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Role Profile - EO Project Support.pdf(Job Description Attachment)

We will assess your experience for this role via the following methods

Statement of Suitability

Statement of Suitability

Guidance for the Statement of Suitability

To apply for this role, please submit a statement of suitability of no more than 250 words setting out evidence and examples of how you meet the person specification of the role. Please ensure you cover both ‘what’ you do but also ‘how’ you do it. (i.e., the effective skills, knowledge & experience needed to undertake the role).

Evidence of Experience

Statement of Suitability

Interview Dates

Interviews expected around 21st August, subject to change

Behaviours

Managing a Quality Service

Communicating and Influencing

Delivering at Pace

Strengths

Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed please click here .

Use of Artificial Intelligence (Al)

You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.

Level of security checks required

Baseline Personnal Security Standard (BPSS)