Sales Support à Allemagne

Crédit Agricole CIB London, United Kingdom

Vacancy details

General information

Entity
About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB is the corporate and investment banking arm of Crédit Agricole Group, the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2022).
8,600 employees in more than 30 countries across Europe, the Americas, Asia-Pacific, the Middle-East and North Africa, support the Bank's clients, meeting their financial needs throughout the world.
Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital market activities, investment banking, structured finance, commercial banking and international trade.
The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.
By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offersare open to persons with disabilities.

For more information, please visit www.ca-cib.com

Twitter: https://twitter.com/ca_cib
LinkedIn: https://www.linkedin.com/company/credit-agricole-cib/

By working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities.

Reference
2025-102093

Update date
20/07/2025

Job description
Business type

Types of Jobs - Corporate & Investment Banking
Job title

Head MO Sales Support London
Contract type

Permanent Contract
Management position

Yes
Job summary

We are seeking a strategic, proactive, and detail-oriented Head of Middle Office Sales to lead our London-based team. This role is crucial for ensuring the security of our control framework and providing exceptional service to our clients. The ideal candidate will have a strong background in capital markets, excellent leadership skills, and a proven track record in managing complex operations within a financial institution.

Located on the London trading floor you will be responsible for the Sales Middle Office Support team. The team's primary objective is to ensure the timely and accurate booking of transactions into the traders risk and facilitate the flow into the back office systems for settlement.

Middle Office is a key line of defence in the banks control framework and a key support function to the front office.

You will be responsible for ensuring the security of the control framework and the level of service provided to the clients of Middle Office.

You will face off to various departments with Middle Office being a nexus between a number of other support functions and the Front Office.

You will have a strong Capital market background and relevant product knowledge along with strong leadership.

MOS Sales is an external facing function working with the operational team of our clients on post trade request (novations / allocations / booking error / failed settlement) requiring good communication skills, as you'll be representing the company to our clients.

Middle Office Sales London is a team of 10 individuals and demonstrable people management experience will is essential.

As the Head of MO Sales London you will be responsible for:

Control and support functions of the operations initiated by the Sales FX and Credit Business Lines, from the negotiation and recording of the transactions.
Assessing and minimising the operational risk of MO Sales Support, whilst optimising the use of scarce resources.
Facilitate and improve the handling of operations in the processing chains by ensuring effective and relevant control processes for all operations.
Communicating effectively and regularly on the team situation.
Defining and implementing Team improvement projects and plans.
Assisting in the definition and implementation of relevant Bank Project.
Managing relation with other group entities (Front-Office Sales, Middle-Office Sales, Back Office Product, System support) and external entities, providing an effective escalation point.

Supplementary Information

Our commitment to you

Join our team at Crédit Agricole CIB, the corporate and investment banking arm of 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2023). We offer more than just a job.

You will be part of a dynamic and collaborative work environment where CSR is embraced in our day-to-day business operation, innovation is encouraged and diversity is celebrated.

Crédit Agricole CIB, the first French bank to have committed to the Equator Principles, is a pioneer and global leader in sustainable finance. Our commitment to sustainability and corporate responsibility means that your work will have a positive impact on our communities and the environment.

With a people-centric culture where everyone is valued, and opportunities for personal and professional growth, Crédit Agricole CIB is not just a place to work - it is where you make an impact.

Our hiring process is open to all and should you have any particular needs or you may require adjustments, please let us know

Position location

Position location
Geographical area

Europe, United Kingdom
City

London

Candidate criteria
Minimal education level

Bachelor Degree / BSc Degree or equivalent
Academic qualification / Speciality

• Degree in finance or equivalent
• Training in Management Techniques desirable

• Established team lead and management experience.
• Experience in Operations / trade support functions
• Strong experience managing Flow Forex Activity
• Strong experience Managing Flow Bonds Activity
• Participation on complex projects
• Good knowledge on the Fund allocation process for Bonds and Forex
• Good knowledge on client facing post trade events like novations
• Transformation and Client on Boarding experience is desirable

• Fluent English
• Competent with Excel
• Ability to work in a team environment
• Excellent time management skills
• Attention to detail
• Ability to work well under pressure
• French is desirable
• End-user development i.e. Excel VBA, Python is also desirable

• Excellent Presentation Skills
• Willingness to gain expert VBA/Macro Skills is desirable