Customer Service Assistant jobs in Grande-Bretagne

The Role
We are looking for a Commercial Manager to join our regional team working across Central London. This is a rare opportunity to become a critical member of a rapidly growing business in one of the most dynamic industries of modern times. You’ll be responsible for building relationships with new and existing restaurant partners in your area, improving our proposition for customers and identifying ways to continue our fast growth. This is an excellent role for an outgoing and commercial individual who enjoys building and maintaining relationships. The role is essentially business development, account management and strategic management offering autonomous working in a fast growing business.

The Job

• You will become the local expert for an area within Central London. This means learning our industry inside and out, and being the face of Deliveroo in the area.

• Account management for top partners in the area, optimising their performance on the Deliveroo platform for growth.

• Identify and sign up new and top local favourites to Deliveroo and set them up for success.

• Understand and improve our customer offering in the area through strong local knowledge. This will involve improving our selection, optimising restaurant operations, and working on the area’s strategy plan alongside a Regional Manager.

• Maximise the potential of marketing opportunities in the area by encouraging restaurant participation.

Your skills

• Expertise in account and relationship management

• Effective relationship building and communication skills

• Strong commercial acumen, alongside being results and target oriented

• High numerical skills, comfortable using and understanding data on partner and city/area performance to identify areas for improvement

• Outstanding communication and interpersonal skills, with the ability to persuasively communicate recommendations and effectively champion our partner needs

• Highly autonomous, able to work with minimal oversight with good organisation & time management skills

• Excellent problem solving skills, we like out of the box thinking

• Fluent in multiple langues (optional)

Our Requirements
Living in or near London, able and willing to travel around the city to meet restaurant partners.

Why Deliveroo
We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, seeking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Benefits and Diversity
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth and time away. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.