Customer Experience jobs in Regno Unito

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Tea is brewing. Café doors are opening. The day is about to start, and so are our café team members. They're the talented people making every day a little better for our customers. Now, you can join them.

As a Team Member in our café, you're part of everything - a bit of cooking, a bit of chatting with customers, and a lot of impact. As someone dedicated to great service, you'll make sure that every dish you prepare and serve lives up to the promise of our menu and meets all safety standards. You'll also help keep everything tidy, from kitchen equipment to customer tables.

This lively role presents everyday challenges, making it exciting. Benefits include flexible working hours, opportunities for progression, and more.

We offer a minimum of 16 guaranteed hours per week to new colleagues, with options to work fewer hours (minimum 12). We are flexible with scheduling within the availability windows you provide, and will give 3 weeks' notice of your shifts. If your available times closely match but are not exactly the advertised times, we still encourage you to apply.

Note: You must be 18 or over to apply for this role.

• Keeping kitchen equipment and utensils clean and tidy.
• Serving customers efficiently and with care.
• Following food safety and hygiene regulations and keeping daily records.
• Practicing FIFO stock rotation to ensure food freshness.
• Accepting deliveries and storing food safely.
• Adhering to operational policies and procedures.
• Preparing, cooking, and serving food according to the café's menu.
• Maintaining standards and ensuring all food products are available.
• Knowing the menu inside out and serving food as intended.
• Resolving customer complaints and informing the Café Manager.
• Staying updated with business communications and initiatives.
• Clearing and sanitizing tables to keep the café clean.

• Commitment to hospitality and excellent customer service.
• Knowledge of health and safety standards.
• Ability to work efficiently and maintain a clean environment.

• Comfortable working in a team.
• Great communication skills and proactive attitude.
• Ability to multitask and work under pressure.
• Initiative to improve work processes.
• Organized and good planning skills.
• Adaptability in a fast-paced environment.

Enjoy a fantastic work-life balance and benefits such as:

• Colleague Clubcard after 3 months, with discounts increasing after each pay period.
• Request flexible working from day one.
• Retirement savings plan.
• Life Assurance.
• Free wellbeing services and resources.
• Exclusive discounts on everyday purchases, dining, and utilities.
• Uniform provided.
• Holiday entitlement starting at 28 days including Bank Holidays.
• Access to colleague networks supporting diverse backgrounds.

With 329 cafés nationwide, our teams ensure top customer experience. Tesco cafés are a friendly, family-like environment where everyone is welcome. We value diversity, equity, and inclusion, and support flexible working arrangements. We are a Disability Confident Leader committed to accessible recruitment.

Note: High application volumes may lead to early closing of roles. We provide feedback only to shortlisted candidates attending interviews.