Luxury Retail Sales Assistant - Fulham Road

CH CAROLINA HERRERA; London; On-site; GBP 22,000 - 30,000; Full time

Job summary

An established luxury lifestyle brand is seeking a passionate Sales Associate to join their London boutiques. This role is pivotal in creating an inviting shopping experience while delivering exceptional customer service. As part of a dynamic team, you'll be responsible for maintaining store standards, achieving sales targets, and fostering customer loyalty. This is an exciting opportunity for individuals eager to grow within a fast-paced, international environment that values teamwork and commitment. Join this iconic brand and contribute to its legacy of luxury and elegance.

Qualifications

• Proven experience in customer service and retail sales.
• Ability to achieve sales targets and KPIs.

Responsibilities

• Create a pleasant shopping environment and provide excellent customer service.
• Achieve individual sales targets and assist with merchandising.

Skills

Customer Service

Sales Techniques

Visual Merchandising

Education

High School Diploma

Retail Experience

Job description

CH Carolina Herrera is House of Herrera’s luxury lifestyle brand. As one of the most prominent projects in the industry, CH Carolina Herrera’s immediate success was backed by Venezuelan designer Carolina Herrera’s career as a global icon in luxury and timeless elegance.

Featuring accessories, women’s, men’s, and children’s collections, the brand rapidly established itself with more than 400 stores across Europe, the Americas, Middle East, and Asia.

Our culture is based on teamwork and passion for our brands. We are looking for colleagues who will bring talent and commitment to the team and who want to grow in a fast-paced, international organization. Our aim is for you to become a part of our project and accomplish your goals by our side. CH Carolina Herrera is currently recruiting a Sales Associate (Full Time) for our boutiques in London.

The Sales Associate is responsible for creating and organizing a pleasant shopping environment for our clientele, providing excellent customer service, and driving customer loyalty.

1. Providing excellent customer service following the company customer experience protocol and maintaining and developing the store client book (sales aftercare).
2. Replenishing products on the sales floor as outlined in the company procedures while respecting visual merchandising standards.
3. Achieving daily and weekly individual sales targets and KPIs as defined by the Store Manager or Assistant Store Manager to meet store objectives.
4. Assisting with merchandising and inventory activities, keeping the sales floor and store image neat, organized, clean, and stocked.
5. Processing transactions accurately and efficiently.
6. Complying with all sales-related policies and procedures.