Cafe Team Member

ENGINEERINGUK; Burnley; On-site; GBP 20,000 - 24,000; Part time

Job summary

Join a vibrant café team where every day brings new challenges and opportunities for connection! As a Team Member, you will play a crucial role in creating a welcoming atmosphere for customers while ensuring food safety and quality. This position offers flexible working hours and a supportive environment for growth and progression. With a minimum guarantee of 16 hours per week and the chance to work fewer hours if needed, this role is perfect for those seeking a balance between work and personal life. Experience the joy of teamwork and customer interaction in a fast-paced setting that values your contribution.

Benefits

Colleague Clubcard after 3 months

Flexible working options

Retirement savings plan

Life Assurance

Access to wellbeing services

Discounts on purchases

Uniform provided

28 days holiday including Bank Holidays

Colleague networks for support

Qualifications

• Commitment to hospitality and excellent customer service.
• Knowledge of Health and Safety standards.

Responsibilities

• Keeping kitchen equipment and utensils clean and tidy.
• Serving customers quickly and efficiently.
• Preparing, cooking, and serving food according to our café's menu.

Skills

Customer Service

Health and Safety Knowledge

Multitasking

Teamwork

Communication

Job description

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About the role

Tea is brewing. Café doors are opening. The day is about to start, and so are our café team members. They're the talented people making every day a little better for our customers. Now, you can join them.

As a Team Member in our café, you're part of everything - a bit of cooking, a bit of chatting with customers, and a lot of impact. As someone dedicated to great service, you'll make sure that every dish you prepare and serve lives up to the promise of our menu and meets all safety standards. Along with this, you'll help keep everything, from kitchen equipment to customer tables tidy and clean.

It's a lively role, full of everyday challenges, but that's just one of the reasons it's so exciting. A few other reasons include flexible working hours, opportunities for progression, and so much more.

It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12), we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we'd like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; therefore, if the times you're available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you. Click here to read more.

Please note that you need to be 18 or over to apply for this role.

Responsibilities

• Keeping kitchen equipment and utensils clean and tidy.
• Serving customers quickly, efficiently, and with care.
• Following food safety and hygiene regulations while keeping daily records.
• Practising first in, first out (FIFO) stock rotation to keep our food fresh.
• Accepting deliveries and handling the safe storage of food.
• Being aware of (and following) all operational policies and procedures.
• Preparing, cooking, and serving food according to our café's delicious menu.
• Making sure we maintain our standards and all food products are available.
• Knowing our café's menu inside and out and serving food exactly as it's intended.
• Resolving customer complaints and passing on information to the Café Manager.
• Staying up-to-date with business communications and exciting new initiatives.
• Clearing and sanitising tables so our café stays clean.

Minimum requirements

• A commitment to hospitality and excellent customer service.
• Knowledge of Health and Safety standards.
• The ability to work efficiently and maintain a clean environment.

Personal qualities

• Comfortable working in a team.
• Great communicator with a proactive attitude.
• Ability to multitask and work well under pressure.
• Confident using your initiative to improve ways of working.
• Good at planning and keeping things organised.
• Adaptable to working in the buzz of a fast-paced environment.

What’s in it for you?

Alongside a fantastic work-life balance, we offer excellent benefits that help make The Cafe a great place to work. These include but aren't limited to:

• Colleague Clubcard after 3 months' service - 10% increasing to 15% after every payday for a four-day period, off most purchases at Tesco
• Request flexible working from day one
• Retirement savings plan
• Life Assurance
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out, and utility bills for the home
• Uniform provided and policies to support you for all of life's moments, big and small
• Holiday starting at 28 days (including Bank Holidays)
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks, please click here.

About Us

With 329 Cafes across the country and counting, our teams work closely to ensure the customer experience is of the highest standard and service; no two days are ever the same! Tesco Cafes are a great place to work, with a genuine family feel - truly a Place to Get On.

Diversity, equity, and inclusion (DE&I) at Tesco mean that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.

We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

We're proud to have been accredited as a Disability Confident Leader, and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date to manage all applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.