3498

lavori da Contact Center Manager in località Regno Unito

Margin Champion — Contact Centre Lead

HSS Hire Ireland

Manchester
Ibrido
GBP 60.000 - 80.000
2 giorni fa
Candidati tra i primi
Voglio ricevere notifiche sulle ultime opportunità lavorative da Contact Center Manager.

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Margin Champion — Contact Centre Lead
HSS Hire Ireland
Manchester
Ibrido
GBP 60.000 - 80.000
Tempo pieno
2 giorni fa
Candidati tra i primi

Descrizione del lavoro

A leading hire equipment provider in Manchester is seeking an experienced Contact Centre Team Leader to oversee their trading desk. You'll be responsible for achieving margin targets and leading a team to analyze trends and drive growth. Ideal candidates will have line management experience and strong data interpreting skills. Enjoy unique perks like your birthday off and paid volunteering days. Join a culture of innovation in a traditional industry.

Servizi

Annual leave on your birthday
Paid volunteering day
Training and development opportunities
Wellbeing and healthcare support
Discounts and cashback on various perks
Flexible benefits like Cycle to Work

Competenze

  • Previous line management experience within a contact centre, ideally within a hire industry.
  • Strong data interpreting skills with the ability to identify trends within the data.
  • Advanced Excel skills including pivot tables, macros, and data modelling.

Mansioni

  • Lead a team of trading executives to achieve margin targets.
  • Monitor and analyse margin trends for actionable insights.
  • Collaborate with commercial teams for pricing discipline.

Conoscenze

Data interpreting skills
Advanced Excel skills
Experience in line management
Ability to influence senior decisions
Understanding of profitability and market dynamics
Descrizione del lavoro
A leading hire equipment provider in Manchester is seeking an experienced Contact Centre Team Leader to oversee their trading desk. You'll be responsible for achieving margin targets and leading a team to analyze trends and drive growth. Ideal candidates will have line management experience and strong data interpreting skills. Enjoy unique perks like your birthday off and paid volunteering days. Join a culture of innovation in a traditional industry.

* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.