Liverpool Public Sector Customer Service Specialist (Temp)

Brook Street; Sefton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in Liverpool is looking for an experienced Customer Service Officer to join a public sector client. This temporary position offers £13.69 per hour and involves answering calls and handling various inquiries. Ideal candidates will have frontline customer service experience and strong communication skills. This role has a contract until 29/03/26, with the possibility of extension.

Benefits

Weekly pay

Holidays and pension scheme

Accessible by public transport

Qualifications

• Experience of working in a contact centre/front line customer service role.
• Able to work well under pressure.

Responsibilities

• Answer calls and complete a variety of admin tasks.
• Provide answers and guidance to callers.
• Complete online forms on behalf of callers.

Skills

Excellent communication skills

Microsoft Office Packages

Prioritizing workloads

Job description

A leading recruitment agency in Liverpool is looking for an experienced Customer Service Officer to join a public sector client. This temporary position offers £13.69 per hour and involves answering calls and handling various inquiries. Ideal candidates will have frontline customer service experience and strong communication skills. This role has a contract until 29/03/26, with the possibility of extension.