Contact Center Manager-Jobs in Großbritannien

Customer Servcie Advisor

Based in Basildon

Full time

40 hours per week

£27-27.5K per annum

You'll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given.

You'll liaise with our supervisory teams and the regional buyers to ensure materials / equipment is ready for use at the agreed appointment times.

About You

Candidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. With excellent customer service skills, you'll have previous experience within the repairs and maintenance sector, or a trade-based background, with good problem-solving skills.

Shift Pattern

09:00am till 13:00pm or 11:00am till 15:00pm