Contact Center Manager jobs in United Kingdom

Snap Inc (https://www.snap.com/en-US/) is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat (https://www.snapchat.com/) , a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio (https://ar.snap.com/lens-studio) , an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles (https://www.spectacles.com/) .

We’re looking for a Client Partner to join the Snapchat Sales Team based in London.

We're looking for a Client Partner, Business Development (App & Mobile Gaming) to join our specialist Sales Team in London. This is a highly strategic "hunter" role for a sales expert who lives and breathes the mobile app and gaming ecosystem. Your mission will be to prospect, pursue, and win partnerships with the UK’s leading mobile gaming studios and high-growth app developers.

You will be Snap’s go-to expert for this vertical, acting as a business owner to build a new portfolio of app-first clients. You will leverage your deep industry knowledge and network to drive significant new revenue growth. This role requires a passion for gaming, a profound understanding of user acquisition, and a proven ability to close complex deals.

• Hunt, prospect, and secure new business from the UK’s leading mobile gaming studios and high-growth app developers, building a powerful pipeline from scratch.
• Develop and execute a targeted go-to-market strategy to establish Snapchat as an essential user acquisition platform for the app and gaming industry.
• Lead the full sales cycle, from identifying high-potential developers to pitching bespoke solutions and closing long‑term advertising partnerships.
• Serve as Snap’s go-to expert for the App & Gaming vertical, advising clients on sophisticated user acquisition (UA) and re‑engagement strategies to maximize performance.
• Consult with clients on campaign measurement with Mobile Measurement Partners (MMPs), and how to optimize for key events like ROAS, installs, and level completions.
• Create and deliver compelling, data-rich sales presentations that resonate with sophisticated UA managers and gaming marketing leaders.
• Consistently exceed ambitious sales targets by owning the app and gaming vertical with an entrepreneurial and results‑driven mindset.

• Bachelor’s degree or equivalent preferred.
• 6+ years of experience in a sales or business development role, with a significant portion spent directly within the mobile app or gaming advertising ecosystem.

• Deep, demonstrable expertise in the app and mobile gaming advertising landscape is mandatory. This includes a hands‑on understanding of user acquisition (UA) funnels, Mobile Measurement Partners (MMPs like AppsFlyer, Adjust, Branch), and performance metrics (CPI, CPA, ROAS).
• A proven "hunter" track record of exceeding sales targets by prospecting and winning new business in the app or gaming space.
• A strong existing network of contacts within mobile gaming studios and app development companies in the UK.
• A genuine passion for and understanding of mobile games and the broader app ecosystem.
• The ability to translate complex technical concepts (like measurement and attribution) into clear, persuasive business arguments for C‑level and expert audiences.

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