Customer Support Specialist with Danish - Sofia, Bulgaria

Velenosi & Meredith Consulting; City Of London; On-site; GBP 26,000 - 36,000; Full time

Job summary

A consulting firm is looking for a Customer Support Specialist fluent in Danish to join their team in Sofia. You will assist customers through various channels and ensure satisfaction while enjoying a modern office environment and a comprehensive relocation package, including a welcome bonus. This role supports your career development in a multicultural setting.

Benefits

5000 EUR Welcome Bonus

Full relocation package

Paid training and structured onboarding

Clear development paths

Supportive leadership

Qualifications

• Must speak Danish fluently and have strong English skills.
• Dedicated to helping users with their questions and providing high-quality support.

Responsibilities

• Assist customers via chat, email, or phone in a helpful manner.
• Resolve inquiries related to products, accounts, orders, or general support.
• Document customer interactions accurately in internal systems.
• Collaborate with other departments to find effective solutions.
• Ensure customer satisfaction through professional and timely responses.

Skills

Danish fluency

Strong English skills

Customer service

Job description

Customer Support Specialist with Danish - Sofia, Bulgaria

About the job Customer Support Specialist with Danish - Sofia, Bulgaria

🇩🇰 We’re Hiring: Customer Support Specialist with Danish - Sofia, Bulgaria (on-site)

Do you speak Danish fluently and have strong English skills? Are you dedicated to helping users with their questions and providing high-quality support? Join our international team in Sofia, where you’ll deliver outstanding customer service while growing your career in a dynamic, tech‑driven environment.

🔍 What You’ll Be Doing:

• Assist customers via chat, email, or phone in a helpful and friendly manner
• Resolve inquiries related to products, accounts, orders, or general support
• Document customer interactions accurately in internal systems
• Collaborate with other departments to find quick and effective solutions
• Ensure customer satisfaction through professional and timely responses

🎁 What We Offer:

• 5000 EUR Welcome Bonus to kickstart your new journey in Bulgaria
• Full relocation package (travel + temporary accommodation)
• Paid training and structured onboarding process
• Multicultural, collaborative team in the heart of Sofia
• Modern office environment with supportive leadership
• Clear development paths for growth within customer experience and operations

Join a team that values your language skills, supports your career, and rewards your talent.

📩 Apply now and take your next big step in Sofia!