Business Support Administrator

Devon Partnership Nhs Trust; Tiverton; On-site; GBP 60,000 - 80,000; Part time

Job summary

A regional mental health service provider is seeking a highly motivated and multi-skilled Business Support Administrator to join its Mid Devon Older Persons Mental Health Community team in Tiverton. In this part-time role (22.5 hours/week), you'll support clinical teams by handling various administration tasks, including answering calls, typing assessments, and managing correspondence. Ideal candidates will be compassionate and organized, adept at Microsoft Office, and willing to engage actively with both staff and patients.

Qualifications

• Experience in administration and using Microsoft Office.
• Ability to work in a busy environment with older people and their families.
• Skills in data inputting, managing communications, and multitasking.

Responsibilities

• Answering the telephone and managing correspondence.
• Typing letters and minuting team meetings.
• Ordering supplies and managing a shared inbox.

Skills

Microsoft Office

Strong communication skills

Organizational skills

Compassionate and caring attitude

Job description

We are looking for a highly motivated and multi-skilled Business Support Administrator to join the Mid Devon Older Persons Mental Health (OPMH) Community team based in Tiverton.

If you are looking for a varied, fulfilling administration role this post could be for you. The post will be supporting the clinical team with all of their administration needs. You will have contact with older people and their families/carers over the telephone; the successful candidate will be caring and compassionate and able to work in a busy environment. The clinical team is diverse and comprises mental health practitioners, medical staff and support workers. You will be part of an administration team who will provide support and training for the role and also part of the wider clinical team, attending team meetings and training events.

The tasks are varied each day and experience in the use of Microsoft packages is required for this role. You will have a line manager who will support you in your role and you have the opportunity to provide input to help shape and improve administration processes around the clinical needs of the team along with your colleagues.

This is a part-time post working 22.5 hrs per week.

Interviews to be held on Friday 20 February 2026.

Responsibilities

• Answering the telephone
• Typing of assessment letters
• Correspondence with GP's and other professionals
• Answering emails
• Minuting of multidisciplinary team meetings and other professional meetings
• Ordering suppliesRoom bookings
• Scanning of documents and other general office tasks
• Managing and maintaining a shared administration inbox
• Attending training events
• Ensuring core training is kept up to date
• Data inputting including referral processing and wait list management

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do.