Team Leader - Cardiology Administration Services

Salisbury NHS Foundation Trust; Salisbury; On-site; GBP 27,000 - 31,000; Full time

Job summary

A leading healthcare provider in Salisbury is seeking a Team Leader for Cardiology Administration Services. The role involves managing administrative teams, ensuring compliance with policies, and improving patient care services. The ideal candidate will have strong leadership and communication skills, with a background in healthcare settings. This position offers a salary range of £27,485 to £30,162 per annum, and comes with various NHS employee benefits including paid holidays and NHS discounts.

Benefits

NHS employee discounts

Generous pension scheme

Minimum of 35 days paid holiday (pro rata)

Qualifications

• Excellent communication and interpersonal skills.
• At least 2 years' experience in a Band 3 role or equivalent.
• Clerical/office administration experience within a health care setting.

Responsibilities

• Provide first line management support and supervision of teams.
• Monitor and ensure management of patient care is efficient and effective.
• Engage with team building and collaboration to improve work life.

Skills

Leadership skills

Communication skills

Clerical experience

Team management

Microsoft Office proficiency

Education

GCSE Grade C or above in English and Maths or equivalent

Job description

Team Leader - Cardiology Administration Services

The Medicine Division has an exciting opportunity available for someone with the appropriate leadership skills and experience to join our friendly, fast paced and proactive Cardiology Team.

The successful candidate will provide first line management support and supervision of the secretarial and administration teams in the appointed areas, ensuring strict compliance with Trust policies and procedures.

To monitor and ensure that the management of patients is efficient and effective, considering the individual needs of the patient and the requirements of the service.

You will be responsible for providing an effective and well-organised administrative service and for meeting the changing priorities within the department.

You will have excellent communication skills, being able to display tact and diplomacy where appropriate. You will have a flexible approach to working within the team and respond effectively to enquiries and resolving issues from the general public, service users and other colleagues.

The successful applicant will be enthusiastic, an experienced typist and have GCSE English and Maths grade C and above or equivalent as well as audio typing and word processing skills equivalent to RSA level 3.

Main duties of the job

To provide leadership and first line management of administration staff who provide a comprehensive secretarial service, whilst ensuring a consistent approach to the variable demands and provision of services within the Cardiology service. This post will support the Consultants, Specialist Registrars, medical teams, and Nurse Specialists to provide a high quality efficient and effective administration and secretarial service, escalating to the Service Manager where appropriate.

Day to day line management of administrative staff within the Cardiology services. To include monitoring and management of attendance, productivity, performance management, training, and development needs, and undertaking yearly appraisals and wellbeing and development 1:1 meetings monthly. Engage with team building and collaboration to improve the working lives of team members and task completion, ensuring fairness and equality.

To work independently, prioritising and managing own workload quickly and accurately, responding to the needs of the department and of the Service and Operational Managers.

Please see attached job description and person specification for full details of roles and responsibilities

About us

Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we're driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.

We are an acute Trust, rated "Good" by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff.

We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme.

Salisbury is an attractive place to live and work and really gives you the best of everything. With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible. Don't just take our word for it, why not explore what Salisbury has to offer by visiting www.experiencesalisbury.co.uk

Job responsibilities

Please see attached Job description and person specification for full details of roles and responsibilities.

Person Specification

Supervisory/ Leadership Experience

• GCSE Grade C or above in English and Maths, or equivalent qualification
• Comprehensive knowledge of Microsoft packages
• At least 2 years' experience in a Band 3 role or equivalent
• Clerical/office administration experience within a health care setting
• Two years' experience as a Team Leader/Supervisor
• Team Leader Apprenticeship or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£27,485 to £30,162 a yearper annum pro rata if part time