Market Research jobs in Canada

At Steer North America, our vision is a world where the critical services and infrastructure that move our communities work better for all of us. Our mission is to be the leading consultancy shaping the future of how people live, work, and connect. We are driven by a passion for creating positive impact through our expertise in critical services and infrastructure. We strive to unlock the potential of our clients and their organizations to help people, places, and economies thrive. For a world in motion, complex challenges deserve powerful solutions, global intelligence and local partnership, technical expertise and independent advice.

We are seeking dynamic leaders to join our senior leadership team and strengthen our presence across North America. Wherever organizations are developing transportation systems or delivering on-the-ground services, Steer is committed to enhancing their impact. Through our work, we improve the way people move through their daily lives, making transportation more efficient, accessible, and sustainable.

Role Overview

The North America Vice President of Sales is a critical leadership role responsible for driving revenue growth, generating new business opportunities and project oversight within a defined transportation sector (eg Public Sector, Private Sector, modal specialty), technical service area (get Advisory and Commercial Services, Strategy & Policy Services, Planning & Design Services) or geography (eg Western US or Canada, Eastern US or Canada). This role requires deep expertise in the sector, including an understanding of prospective clients, their needs, and how Steer can best position itself within the market. Leaders will work closely with delivery teams to ensure seamless client transitions and effective management throughout the sales and project lifecycle.

Location: Any North America Steer office location

Reports to: Executive President, North America

Key Activities:1. Business Development and Client Management:

• Manage business development pipeline of work; determine sector sales strategy and effective go-to-market strategy.

• Identify and analyse market trends, customer needs, and competitive activities to optimize opportunities. Determine market size, target of market share, tiering of clients.

• Develop pitches that align with brand narrative and sales strategy; lead the creation of materials including market-focused slide decks, narratives, and boilerplate.

• Build and maintain strong relationships with key clients, ensuring high levels of customer satisfaction; lead negotiations for major deals and establish long-term contracts; identify areas where the Steer relationship can be expanded.
• Sets effective pricing strategy.

2. Project Delivery Oversight:

• Lead and oversee the successful delivery of transportation consulting projects, ensuring alignment with client expectations, budget, and timeline.
• Ensure all projects are delivered on time, within budget, and to the highest quality standards. Monitor project performance, addressing risks, issues, and dependencies proactively. Standardize delivery methodologies and frameworks to drive consistency and efficiency across projects.
• Foster a culture of accountability, continuous improvement, and professional development.

3. Collaboration & Communication:

• Works effectively with other senior leaders, delivery teams, bids/marketing, and finance teams.
• Provide input on new business opportunities, proposals, and contracts; reflect client needs into the company to drive service innovation.
• Represents Steer to the public, including developing strategies for a variety of channels:

• Conferences
• Thought leadership
• General brand (decks, website etc)

Requirements

Experience and QualificationsEducation:

• Bachelor’s degree in related field (Master’s preferred).

Experience:

• 15+ years of progressive sales leadership experience.
• 5+ years in a senior leadership role within the transportation consulting industry.
• Proven track record of scaling consulting organizations, driving revenue growth, and achieving sales targets in transportation consulting services.

Skills:

• Strong negotiation, communication, and interpersonal skills.
• Strong leadership, coaching, and team-building skills.
• Proficiency in sales process and CRM software and sales analytics tools.

Attributes:

• Results-driven with a strategic approach to achieving business objectives.
• Strategic mindset with the ability to execute tactically.
• Analytical ability to interpret sales data and market trends.
• High level of integrity, professionalism, and emotional intelligence.
• Adaptability to a fast-paced and evolving business environment.
• Networker, strong relationship builder who enjoys hunting for opportunities.
• Strong technical knowledge in transportation to be able to talk confidently about solutions.
• Can develop good internal networks to know what people resources are available to design effective proposals and solutions.
• Storytellers who can relate relevant past Steer successes to clients.
• Willingness to travel as needed.

Benefits

For our Canadian applicants, we offer a competitive package of benefits including private medical, dental, and vision insurance, a group Share Incentive Plan, a 3% RRSP contribution and a discretionary yearly bonus based on annual compensation (dependent upon individual and company performance).

Additionally, we offer up to 47 paid days off - 22 vacation days, 13 public holidays, 2 volunteering days and 10 sick days – as well as a bi-annual performance review process.

Our evaluation processes are designed around merit and capability. We don’t select people on the prestige of their educational establishments or other background information. Our interviewers are trained on how to manage selection processes fairly and without bias, and to conduct processes which do not selectively appeal more to one or more demographic to the detriment of any others.

Steer is an equal opportunity employer and welcomes all candidates regardless of race, color, ancestry, gender identity or expression, religion, national origin, sexual orientation, age, citizenship, marital status, disability, Veteran status, or any other legally protected status. Any other human expressions and experiences not mentioned here are equally welcome. If you require an accommodation, now or throughout your employment, please let us know.

In our commitment to inclusivity in the workplace, Steer has welcomed the creation of various Employee Resource Groups, dedicated to ensuring the support, progression, and well-being of all employees. For more information, check out our social responsibility page Our social responsibility | Steer (steergroup.com).

Part-time and remote working applications will not be considered for this role.

Must be legally authorized to work in Canada without the need for employer sponsorship, now or at any time in the future

Steer is an equal opportunity employer and welcomes all candidates regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability or any other legally protected status. Any other human expressions and experiences not mentioned here are equally welcome. Steer will make reasonable accommodations, now or throughout your employment, if needed.

Salary Range - $200,000 - $300,000 CAD