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Senior Banking Experience Specialist
Descrizione del lavoro
A leading bank in the Americas is seeking a Senior Customer Experience Associate in Saint-Jérôme, QC. The ideal candidate will have strong customer service and technical skills, providing exceptional service while assisting customers with banking needs. Fluency in both English and French is required, as well as the ability to foster long-term relationships with clients. This role offers a collaborative team environment, opportunities for professional development, and a competitive compensation and benefits package.
Servizi
Competenze
- Strong customer service skills required.
- Experience in conducting simple sales and financial advice preferable.
- Proficiency in both English and French essential.
Mansioni
- Build strong customer relationships and deliver excellent service.
- Identify and solve customers' needs.
- Promote digital banking options to clients.
Conoscenze
* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.