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Card Disputes & Customer Care Specialist
Job summary
A leading Canadian bank is seeking a full-time permanent Contact Centre Specialist I, Cards Representative in Regina. This role involves responding to inquiries from customers and making outbound calls to resolve disputes. Candidates need strong communication skills and a commitment to client service. The supportive work environment allows team members to thrive, offering a competitive salary and various benefits.
Benefits
Qualifications
- Candidates should have strong communication skills and a commitment to client service.
Responsibilities
- Respond to inquiries from customers.
- Make outbound calls to resolve disputes.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.