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Client Experience Banking Specialist
Job summary
A major Canadian bank in Calgary is looking for a Client Service Representative. In this role, you will assist clients with their banking needs in a fast-paced environment. Your responsibilities include managing client accounts and products, solving problems, and leveraging technology to enhance client experiences. The ideal candidate should exhibit strong interpersonal skills, empathy, and a proactive approach. This position offers a competitive salary and various employee benefits, making it an excellent opportunity for dedicated professionals.
Benefits
Qualifications
- Engage with clients to manage accounts and products, ensuring a positive experience.
- Take accountability for client issues, being a reliable point of contact.
- Utilize technology to enhance client banking experiences and knowledge.
Responsibilities
- Assist clients with their day-to-day banking needs in a fast-paced environment.
- Work flexible hours including evenings and weekends to deliver client satisfaction.
- Connect clients with the right team members based on their financial goals.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.