Technical Account Manager jobs in United Arab Emirates

Technical Sales Manager Dairy - Ingredients Solutions – MENAT (75024)

Location: Dubai, United Arab Emirates

Job model: Hybrid

Dairy products creation is your passion

Imagine a world where you don't have to choose between what tastes good, what feels good, and what is good for the planet. At dsm‑firmenich we have the recipe to lead a new era in Taste, Texture, and Health.

We have a big portfolio of ingredients solutions for dairy product manufacturing. Our dairy solutions enable our customers to remove sugar, fat, and salt while obtaining good texture, flavour and taste, all in a more sustainable way.

Is it your strength to combine technical solutions with commercial impact? Then be invited to join our dynamic IMA sales team shaping industry success and growing your career in a leading global business.

• Analyze customer needs, recommending suitable ingredients, providing technical guidance, and ensuring alignment with both application and commercial requirements.
• Lead and participate in technical customer projects by delivering commercially viable dsm‑firmenich solutions and driving innovation through tailored recommendations.
• Oversee product trials at customer sites, assess formulations and processes, while evaluating trial results by analyzing product performance and interpreting data to extract meaningful insights.
• Coordinate technical discussions between customers and internal teams to align on project objectives and deliverables, and provide strategic oversight to ensure seamless customer support and business growth.
• Provide appropriate technical training for customers and relevant stakeholders.
• Based on understanding of market and customer trends and in line with global/regional/segment strategies, identify gaps in current offering and propose ideas for innovation/technology development; ensure successful launch and adoption of new products in the markets.

• Collaboration with leading experts in the different dairy application ingredients industry.
• The opportunity to grow a market and shape your own success.
• Freedom to operate independently within your region, making key decisions while owning the results.
• Exposure to a wide variety of dairies in the IMA region.
• A key role in driving innovation by providing feedback for new product solutions.
• A dynamic international environment where you contribute to impactful customer solutions.

• Expertise in dairy technology with 5 years in technical sales for Dairy and a bachelor or master’s degree in Food/Dairy Technology (Dairy Technology or Microbiology specialization is a must).
• Deep understanding and experience in the performance of flavors/ingredients in food matrices as well as knowledge of ingredient functionalities and interactions in formulations.
• A balance of commercial and technical acumen ensuring that solutions are both scientifically sound and commercially viable.
• Problem‑solving mindset, quick on your feet, providing immediate yet stable technical solutions including running trials and analyzing data to optimize results.
• Confidence in your expertise combined with the ability to engage with customers and collaborate effectively with different partners.
• A proactive approach to opportunity identification, recognizing new business potential and bringing it to both the technical experts and customers, and a customer‑centric mindset.
• Ability to travel: 50%.

Interested in this position? Please apply online by uploading your resume in English via our career portal. Due to privacy regulations we can only actively interact with applications via our career portal. If you have any questions please contact Julita Straszak – Talent Acquisition Business Partner (email withheld).

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance and are comfortable to share this, please let us know.