Meet myZoi
myZoi is changing lives for the better for those who deserve it the most. We are an exciting fintech start-up aiming to promote financial inclusion globally. Our vision is to provide a level playing field to the unbanked and the underbanked in accessing essential financial services in an affordable, convenient, and transparent fashion. We are looking for smart, ambitious, and purpose-driven individuals to join us in this journey. Please apply via the link below if you are interested.
Automation Engineer - temp (6 month contract)We're looking for a talented and creative Automation Engineer to join myZoi and help ensure our internal tooling empowers our team to work in the most efficient, automated and agile way possible. In this role you will be working with our Atlassian Suite (Jira, Confluence, Compass, Rovo, Atlassian AI, Forge) to streamline and automate every corner of our business, from Incident Management to Call Center, Operations and internal processes. You will work with a rockstar Platform Team comprising Data Analysts, Data Engineers and AI Specialists to augment and improve each and every employee, team and process.
Key ResponsibilitiesYou will be part of the Platform and Tooling team working with our cloud toolset to empower our staff
Partner with cross-functional teams across the organisation to implement solutions across Jira and Confluence
Work with Jira Automation, Rovo AI Agents to streamline processes
Work with Atlassian AI to improve Knowledge management
Create Forge Apps to Augment our team, leveraging AI to improve process
Work with the Call Center team to optimise our customer support using JSM, Nice, BPM tooling and other automation
Work hand in hand with our data team to provide help-desk knowledge and automated support
Work on Cloud-Native tool integrations, Atlassian, Nice and other developer tools
Configure best practice Jira projects for Business and technology Teams
Develop internal tooling using AI
Minimum of 3-5 years of hands-on experience working with the Atlassian product suite (Cloud)
Possess a solid understanding of the complexities and components of the Atlassian Suite
Experience with Atlassian rest API
Experience with Automation
Experience with Rovo and Forge
Ability to code in TypeScript
Ability to understand REST APIs, confidence in connecting tooling using APIs
Ability to prioritize and meet deadlines across multiple projects, independently.
Analytical skills in troubleshooting and can prepare and communicate complex issues in an understandable manner.
You are a team player, impress with your open, friendly, supportive demeanor and use your creative freedom. Strong communication skills and a hands-on mentality round off your profile.
Desire to work in a diverse environment, interacting with many roles and teams made up of passionate people working toward a common goal.
Opportunity to make a global impact by improving financial access for underserved populations
Collaborative, inclusive work environment that values diverse perspectives
Competitive compensation and benefits package
Professional growth and development opportunities
Flexible work arrangements
At myZoi we strive to create both a product and a team that embraces equality, inclusion, diversity and freedom. We want people who can be themselves and bring their own brand of value to the team. Come and join us!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.