Customer Care Representative jobs in United Arab Emirates

Bachelor of Business Administration (Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

1. Strategic Sales Planning: Develop and execute a sales strategy to expand Trade Tech's presence in the UAE, focusing on MPCI compliance solutions for ocean freight stakeholders.
2. Client Acquisition and Relationship Management: Identify, engage, and build relationships with freight forwarders, logistics providers, carriers, and NVOCCs to position Trade Tech as the preferred compliance technology partner.
3. Market Development: Drive adoption of Trade Tech's MPCI solution within the UAE logistics and shipping ecosystem, leveraging regulatory changes to identify and capture new business opportunities.
4. Industry Representation: Represent Trade Tech at relevant industry events, trade shows, and working groups to elevate brand visibility and build strategic connections.
5. Collaborative Execution: Partner with internal teams—product, marketing, and customer success—to ensure seamless client onboarding and feedback integration.
6. Sales Performance: Meet or exceed sales targets by managing a healthy pipeline, converting leads, and developing long-term client relationships.

1. Industry Expertise: Over 5 years of experience in ocean freight, logistics services, or customs compliance, with the ability or desire to sell software solutions to logistics companies, carriers, and NVOCCs.
2. MPCI Knowledge: Understanding of the UAE's Maritime Pre-Load Cargo Information program and its compliance implications.
3. Market Understanding: Solid knowledge of the UAE logistics and trade environment, including key players and regulatory developments.
4. Sales Acumen: Proven ability to develop qualified leads, close complex deals, and manage strategic accounts.
5. Communication Skills: Excellent verbal and written communication skills to engage senior stakeholders in compliance, operations, and IT.
6. Language Skills: Fluency in English is required.
7. Self-Motivated: Independent, driven, and comfortable working in a fast-paced environment with limited supervision.

• Logistics
• Transportation
• Warehousing
• Courier

• Business Development

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