Customer Support Specialist - Training & Growth

Foodics; Dubai; On-site; AED 30,000 - 45,000; Full time

Job summary

A leading restaurant management provider in Dubai is looking for a Customer Support Specialist to handle client inquiries and train customers on their products. The ideal candidate should have a bachelor’s degree and a strong command of the English language. The role includes document management and collaboration with teams to ensure client satisfaction. The company offers competitive compensation, training opportunities, and a diverse work environment.

Benefits

Competitive compensation packages

Regular training and learning stipends

Opportunity to work in a diverse team

Qualifications

• 0 - 1 year of experience in call center or customer service roles.
• High fluency in English, especially verbal communication.
• Excellent typing skills.

Responsibilities

• Handle and provide answers for client inquiries.
• Escalate and follow up with concerned teams.
• Document communication logs accurately.
• Train clients on using Foodics products.
• Report daily events to team leaders.

Skills

Fluency in English

Communication skills

Problem-solving

Typing skills

Education

Bachelor's degree in any major

Job description

A leading restaurant management provider in Dubai is looking for a Customer Support Specialist to handle client inquiries and train customers on their products. The ideal candidate should have a bachelor’s degree and a strong command of the English language. The role includes document management and collaboration with teams to ensure client satisfaction. The company offers competitive compensation, training opportunities, and a diverse work environment.