Client Advisor - UAE National

Tiffany & Co.; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury retail brand in the United Arab Emirates is seeking a Client Advisor to embody the brand in every client interaction. In this role, you will deepen client relationships, achieve sales targets, and enhance the in-store experience while excelling in customer service. Candidates must be UAE Nationals with a passion for luxury retail and strong communication skills.

Qualifications

• UAE National status required.
• Experience in retail or luxury retail is preferred.
• Strong passion for customer service.

Responsibilities

• Develop and deepen client relationships to drive loyalty.
• Achieve sales targets consistently.
• Elevate client experience during in-store interactions.

Skills

Customer service

Communication skills

Sales proficiency

Tools

Point of Sales (POS) systems

Client tracking systems

Microsoft Outlook

Job description

Responsibilities

Client Advisors embody the Tiffany brand in every client interaction, delivering an extraordinary Tiffany experience. The Client Advisor communicates effectively and acts as a brand ambassador, with an entrepreneurial spirit in developing client relationships and exceeding sales plans.

Sales: Deepen client relationships to drive lifetime loyalty and spend. Consistently achieve or exceed monthly, quarterly and annual store sales plans. Capture client data. Cultivate new and existing client relationships. Deliver a significant portion of sales through repeat client business. Drive business through key product pillars.

Service: Elevate in-store experience by delivering memorable moments to every client. Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch. Demonstrate Client Experience Behaviors identified within the TEI program and Tiffany client experience vision. Execute best practices by optimizing hospitality and store amenities to create unique experiences and take action on TEI performance and client feedback.

Qualifications

• Must be a UAE National.
• Experience in retail or luxury retail or relevant client-related experience is preferred.
• Have a passion for customer service and client experience.
• Strong communication and interpersonal skills.
• Proven track record in achieving sales results.
• Ability to work with a diverse client data base.
• Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook / email.