Warehouse Supervisor jobs in South Africa
Store Manager – Drive Sales & Service Excellence
Puma Group
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Ares Holdings
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Store Manager : Elevate Sales, Service & Inventory
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Store Manager : Drive Sales, Service & Team Growth
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Junior Store Manager - Jewel City
Pedros Flame Grilled Chicken
Store Manager- Kroonstad
Job summary
A leading retail company in Kroonstad is seeking a Store Manager to drive performance and ensure operational excellence. The ideal candidate will have proven retail management experience, exceptional customer service skills, and a passion for people development. Responsibilities include overseeing inventory, training staff, and ensuring compliance with company policies. Working retail hours, including weekends, is expected. Join the team to lead a high-performance environment and foster a culture of excellence.
Qualifications
- Proven retail management experience.
- Strong leadership and people management skills.
- Excellent communication and organisational skills.
- Target and results-oriented mindset.
- Passion for customer service and retail excellence.
Responsibilities
- Drive store performance to achieve and exceed sales targets.
- Maximise income streams through effective promotion of add-ons.
- Ensure exceptional customer experiences that exceed expectations.
- Train, develop and motivate staff to reach full potential.
- Ensure strict adherence to company policies and procedures.
Skills
Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as a Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.
- Drive store performance to achieve and exceed sales targets.
- Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.
- Ensure consistent implementation of merchandising and marketing standards.
- Attract and retain a strong and loyal customer base.
- Oversee inventory controls and ensure effective stock management.
- Monitor store performance in line with stock availability and customer demand.
- Ensure exceptional customer experiences that exceed expectations.
- Review and act on Mystery Shopper reports and customer feedback.
- Resolve product and service-related complaints quickly and effectively.
- Lead by example in reinforcing a customer-first culture among staff.
- Train, develop and motivate staff to reach full potential.
- Plan for succession and promote internal growth.
- Manage performance consistently and fairly.
- Foster a positive, engaging and productive working environment.
- Ensure strict adherence to company policies, systems, and procedures.
- Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and maintenance of admin files.
- Proven retail management experience
- Strong leadership and people management skills
- Excellent communication and organisational skills
- Target and results-oriented mindset
- Passion for customer service and retail excellence
Working Hours: Retail hours, including weekends and public holidays
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.