Warehouse Supervisor jobs in South Africa

Accountable for quality, standards, service, and desired outputs within inter-related functional areas of responsibility. May be responsible for the work of others.

Job Purpose

To ensure that the balance between great Customer Service and Cost Compression is struck by satisfying Customer Demand in a Safe, efficient, and effective manner with continuous improvement being top of mind.

Key Accountabilities and Outputs

• Maximum Safe Pallet stacking heights complied with
• Site housekeeping standards maintained using the 5S philosophy
• Ensure adherence to site safety standards as head of Safety, Health and Environmental Committee
• Ensure compliance to all relevant legislation
• Conduct Planned Job Observations
• Ensure adherence to site safety standards and critical member of Safety, Health and Environmental Committee in line with the OSH Act
• Ensure the safe operation of vehicles in accordance with the Road Traffic Act within and outside of the Distribution Centre
• Support a safe environment for The Beverage Company’s Employees, Contractors, and Visitors

• Maintain good Customer relations by delivering on promises consistently
• Provide feedback on all Customer comments, queries, and suggestions within the service level agreement
• Supervise all Forklift Drivers and Pickers
• Address queries, complaints, incorrect loading, and picking to prevent recurrence
• Meet Turnaround Times in Warehouse as per standard

• Maintain warehouse stock age standards by ensuring stock rotation principles are applied
• Ensure quality control through checking packaging on the warehouse floor and prior to loading

• Participate in handover processes before and after every shift
• Perform accurate stock counts when requested
• Maintain clear and effective communication with Stock Clerk, Warehouse Controller, and Warehouse Supervisor Management and Leadership
• Ensure that The Beverage Company’s Vision, Mission, Values, and strategic goals are communicated and understood by all Employees and Contractors