Admin Manager, Retail - iStore Rosebank Pre Owned, Johannesburg

Istore; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company in Johannesburg seeks an Admin Manager to enhance operational efficiency and drive team performance. The ideal candidate should have over 5 years of experience in team leadership within a high turnover retail environment, a strong background in retail operations, and a proven ability to deliver excellent customer experiences. This position involves ensuring adherence to company policies and optimizing back of house operations while fostering a supportive team environment.

Qualifications

• 5+ years leading teams in a complex and high turnover environment.
• Knowledge in retail operations and management.
• Ability to work in fast-paced environments while being agile.

Responsibilities

• Lead teams and provide supportive feedback.
• Ensure operational effectiveness of back of house iStore operations.
• Focus on enhancing operations and aligning processes.

Skills

Team Leadership

Retail Operations

Customer Experience

Matrix Management

Strategic Thinking

Education

Completed Matric

Tertiary Qualification (Advantageous)

Job description

Job title: Admin Manager, Retail - iStore Rosebank Pre Owned, Johannesburg

Job Location: Gauteng, Johannesburg

Deadline: December 24,

As an iStore Admin Manager you would be responsible for Lead teams, provide supportive feedback, and ensure both team members and customers have a valued experience.

Your responsibilities are to ensure that the back of house iStore operations run effectively, efficiently and optimally and that overall risk to the iStore business is reduced by ensuring that all iStore policies, processes and standard operating procedures (SOP's) are adhered to.

Focus on enhancing operations and reviewing systems and processes on an ongoing basis to align with best fit for the business.

You need to have :

• A Completed Matric (Tertiary Qualification would be advantageous)
• 5+ years leading teams in a complex and high turnover environment
• Retail operations experience and knowledge
• Matrix management capability to ensure co-operation across business functions
• Proven ability to work in a fast-paced environment, desire to learn quickly, being agile and nimble whilst thinking strategically
• Proven track record of excellent customer experience
• Proven track record of driving Store targets and results