House Keeping à Afrique du Sud

Position: Housekeeping Supervisor (German Speaking)

Key Responsibilities:

- Manage and supervise a team of housekeeping staff, ensuring high levels of cleanliness and guest satisfaction are maintained at all times onboard the cruise ship

- Train and develop new and existing housekeeping staff, providing guidance and support as needed

- Monitor and maintain inventory of housekeeping supplies and equipment, ensuring efficient use and ordering when necessary

- Conduct regular inspections of guest cabins and public areas to ensure cleanliness and adherence to company standards

- Handle guest complaints and requests in a timely and professional manner

- Collaborate with other departments, such as food and beverage and guest services, to ensure seamless guest experiences

- Adhere to all safety and security protocols, including proper handling of hazardous materials and reporting any incidents or concerns to the appropriate authorities

- Assist with scheduling and coordinating the work of housekeeping staff to ensure adequate coverage and efficient use of resources

- Conduct performance evaluations and provide feedback to housekeeping staff, recognizing and addressing areas for improvement

Qualifications:

- Fluent in German written and verbal

- Previous experience in a housekeeping or supervisory role, preferably in a hospitality or cruise ship setting

- Strong leadership and communication skills

- Excellent time management and organizational abilities

- Ability to work in a fast-paced and dynamic environment

- Knowledge of safety and sanitation standards

- Flexibility to work long hours and adapt to changing schedules