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Liquor Store Supervisor

Michele Visser Recruiters

• Undisclosed
• Permanent Intermediate position
• Cape Town Region
• Posted 09 Nov 2023 by Michele Visser Recruiters
• Expires in 33 days
• Job 2524991 - Ref MVR26062023

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About the position

LIQUOR STORE SUPERVISOR

My client a leading retailer in Cape Town has an exciting new vacancy for a Liquor store Supervisor.

Main Objective of position:

• Store Targets and Profitability
• Stock Management
• Front End Function
• Staff Control
• Security, health, and safety
• Customer experience
• Hygiene and Housekeeping
• Promotions
• Administration
• Communication

MAIN AREAS OF RESPONSIBILITY:
KPA 1: STORE TARGETS AND PROFITABILITY

• Store targets.
• Store expenses within budget.
• Management of shrinkage within the store.
• Motivation of staff to buy in the success of the store.

KPA2: STOCK MANAGEMENT

• Assist with stock control - monitoring stock levels and purchases.
• Assist and participate in category stock counts as required - investigate variances.
• Stock to be received and GRV ed as per company procedure ensuring transfers, claims and

invoices are captured correctly.

• Assist in the receiving function ensuring accurate stock in the right quantities received, returns done timeously

KPA 3: FRONT END FUNCTION

• Assist in managing the Front-End Function.
• Control and check floats
• Ensuring cash up procedure is done correctly, and money dropped as per procedure.

KPA 4: STAFF CONTROL

• Oversee the staff component of the store.
• Assist with recruitment, training, orientation, appraisal, and supervision of the staff component.
• Assist with monthly scheduling of staff to optimize staff, limiting the use of outsourced staff and payment of overtime.
• Staff uniforms - ensuring staff are always dressed neatly and correctly.
• Ensure compliance with store policies, procedures, and rules.
• Guide and motivate staff towards maximum performance - planning, time management and productivity of staff.

KPA 5: SECURITY, HEALTH AND SAFETY

• The Supervisor together with the Manager will be responsible for the safety of the store, staff, and customers.

KPA 6: CUSTOMER EXPERIENCE

• Responsible for customer satisfaction within the store and the implantation and adherence to the customer service programme.

KPA 7: HYGIENE AND HOUSE KEEPING

• Management, control and implementation of the store hygiene and legal requirements.

KPA 8: PROMOTIONS

• Assisting in the promotional activities of the store, preparing and implementation of promotional material and events.

KPA 9: ADMINISTRATION

• Perform all administrative functions related to this position or as directed by The Manager.
• Store control of documentation - maintaining a neat and accurate document system.

KPA 10: COMMUNICATION

• Communicate productivity, staffing or training issues, system improvement needs, and other relevant information to Senior Management in a timely, thorough, and professional way.

Qualification Required:

• Grade 12
• Related qualification will be beneficial.
• 5 - 10 years' managerial experience within retail environment.

Skills Required:

• Honest and trustworthy
• Customer service orientated and a willingness to deal with people every day.
• Ability to create teamwork environment.
• Attention to detail throughout the store
• Ability to identify and solve problems
• Take initiative
• Communication skills to train staff members and communicate problem areas
• Accurate with figures
• Interpersonal skills
• Attention to detail - Accurate
• Commitment to delivery and quality
• Good people management skills
• Must be able delegate effectively
• Be able to operate independently and as part of a team
• Good administration skills

Send CV by the 3 July 2023

Desired Skills:

• Good people management skills
• operate independently
• part of a team
• Good administration skills
• Commitment to delivery and quality

Desired Work Experience:

• 2 to 5 years

Desired Qualification Level:

• Grade 12 / Matric

Apply Now

Michele Visser Recruiters

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About the agency

Michele Visser Recruiters (Pty) Ltd (MVR) provide headhunting and recruitment solutions to small, medium and large enterprises within South Africa that require a more personalised and efficient service in line with the business objectives and hiring strategy, to facilitate growth and sustainability.Our mission statement is to provide efficient, flexible and quality recruitment and headhunting services and solutions to enhance staffing strategie...

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