Position: Housekeeping Supervisor (German Speaking)
Key Responsibilities:
- Manage and supervise a team of housekeeping staff, ensuring high levels of cleanliness and guest satisfaction are maintained at all times onboard the cruise ship
- Train and develop new and existing housekeeping staff, providing guidance and support as needed
- Monitor and maintain inventory of housekeeping supplies and equipment, ensuring efficient use and ordering when necessary
- Conduct regular inspections of guest cabins and public areas to ensure cleanliness and adherence to company standards
- Handle guest complaints and requests in a timely and professional manner
- Collaborate with other departments, such as food and beverage and guest services, to ensure seamless guest experiences
- Adhere to all safety and security protocols, including proper handling of hazardous materials and reporting any incidents or concerns to the appropriate authorities
- Assist with scheduling and coordinating the work of housekeeping staff to ensure adequate coverage and efficient use of resources
- Conduct performance evaluations and provide feedback to housekeeping staff, recognizing and addressing areas for improvement
Qualifications:
- Fluent in German written and verbal
- Previous experience in a housekeeping or supervisory role, preferably in a hospitality or cruise ship setting
- Strong leadership and communication skills
- Excellent time management and organizational abilities
- Ability to work in a fast-paced and dynamic environment
- Knowledge of safety and sanitation standards
- Flexibility to work long hours and adapt to changing schedules
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.