Tourism jobs in Malaysia

Leading Destination Management Company is looking for an experienced travel professional with 8-10 years’ experience in a senior product or commercial role to head up the product and systems department. This is a hybrid role based in Cape Town.

Requirements:

• Bachelor’s degree in business, Marketing, Tourism, or related field
• 8–10 years’ experience in senior product or commercial roles within a Tourism DMC/Inbound Tour Operator
• Proven leadership of cross-functional teams, including product and systems/technology
• Strong knowledge of Southern African travel products
• Experience with operational systems relevant to travel product delivery (e.g., Tourplan)
• Demonstrated success in driving revenue growth and operational efficiency through product and systems strategies
• Exceptional leadership, negotiation, and communication skills

Duties include:

• Product Vision and Strategic Direction
• Leadership and Team Management
• Commercial Strategy and Supplier Partnerships
• Systems Team Oversight
• Customer Journey and Sales alignment

This role combines the strategic product development, commercial direction and sales conversations, and systems optimisation to meet evolving B2B client needs and drive revenue growth.