Service Manager/advisor

Midas WADHWA; Empangeni; On-site; ZAR 933 000 - 1 274 000; Full time

Job summary

A leading automotive service company seeks an experienced Automotive Manager/Service Advisor in Empangeni, KwaZulu-Natal. The ideal candidate will excel in customer service and team management, ensuring vehicle inspections and customer satisfaction. This full-time role offers a salary ranging from $55,000 to $75,000 per year, along with benefits such as health insurance, paid time off, and performance bonuses. Join a company noted for its career development opportunities and community relationships.

Benefits

401(k)

Bonus based on performance

Free food & snacks

Free uniforms

Health insurance

Paid time off

Signing bonus

Vision insurance

Qualifications

• Valid Driver's License with an acceptable driving record.
• Prior experience in store or customer service preferred.
• Familiarity with international and American brand vehicles.

Responsibilities

• Engage with customers and provide excellent service.
• Manage employee performance and training.
• Conduct vehicle inspections and make repair recommendations.
• Handle customer pricing discussions and promote services.

Skills

Customer service

Effective communication

Team leadership

Automotive knowledge

Job description

• 401(k)
• Bonus based on performance
• Free food & snacks
• Free uniforms
• Health insurance
• Paid time off
• Signing bonus
• Vision insurance

Looking for a experienced Automotive Manager/Service Advisor in the Automotive Industry. A person who is highly motivated to reach monthly/annual goals and who will provide excellent customer service to our customers.

• Excellent Compensation with Bonus Program based on monthly goals
• 5 Day work week (Opened 6 Days a Week)
• Paid time off
• Uniforms Provided
• Great Medical, Insurance Plan
• Sign-on bonuses offered for experienced candidates
• 401k

Responsibilities

• Communicate effectively with customers and coworkers
• Service the customer needs with courtesy and professionalism.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promote shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees

Qualifications

• Current Driver's License - with an acceptable driving record
• Previous 1-2 Store or Customer Service Experience
• Experience with all international and American brand cars

Job Type: Full-time

Salary: Starting from $55,000.00 per year

Compensation: $55,000.00 - $75,000.00 per year

Join Our Team

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.

I started working as a entry-level Oil Changer just to get my foot in the door and I showed them what I can do. Within 2.5 years I was the Assistant General Manager for the company and the northern store's General Manager.