Jobs at Shell in South Africa

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Full Job Description

ESSENTIAL SKILLS REQUIREMENTS: · Experience with Oracle databasearchitecture, logical and physical design, automation, documentation,installs, shell scripting, PL/SQL programming, backup & recoveryconcepts, and database performance and tuning (required) · Experiencewith Oracle Cloud Infrastructure, autonomous database on shared anddedicated infrastructure, provisioning and supporting of OCI resources(preferred) o Microsoft Teams · ITIL process knowledge and workexperience (required) ADVANTAGEOUS SKILLS REQUIREMENTS: · Experiencewith Oracle Zero Downtime Migration tool (advantageous) · Experiencewith database migration to cloud (advantageous) · Experience withclustered infrastructure technologies like Veritas (advantageous) ·Experience with RESTful web services (advantageous) · Experience withUNIX/Linux (required) · Experience with cloud computing (advantageous)o Amazon Web Services o Microsoft Azure · Proficient in shell scriptdevelopment (advantageous) · Proficiency in DevOps toolkits for configmanagement, monitoring (advantageous) o Terraform o Ansible o RunDecko Nagios o Grafana · Proficiency with collaboration and communicationTools (advantageous) o Grafana · Proficiency with collaboration andcommunication Tools (advantageous) o Jira o Confluence WHICHQUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE? · 8 years ITExperience (with 3 years Oracle experience) · Degree in ComputerScience or a related technical discipline, or the equivalentcombination of education, training, or work experience with OracleDatabase and Oracle Cloud technologies preferably in design, build,maintenance, operations and DevOps roles. WHAT WILL BE YOUR ROLE ANDRESPONSIBILITIES? · Act as liaison with customers. · Assist customerswith on-prem database, cloud database, and OCI related enquires. ·Provide steering and guidance to our Oracle service provider. · Engagewith the BMW appointed service providers regarding Oracle operationaland cloud topics. · Engage with Oracle support, create and manage SRsfor on-prem and OCI related issues. · Action and resolve IM (IncidentManagement) tickets. · Action and resolve CIM (Critical IncidentManagement) tickets as required. · Raise and lead tasks PM (ProblemManagement) tickets as identified. · Action and coordinate CM (ChangeManagement) tasks as required. · Perform ongoing implementation of newtechnology and developments in the field of database management. ·Maintain current knowledge of relevant Oracle technologies, serviceofferings, SLAs and KPIs · Maintain current knowledge about underlyingBMW infrastructure master solutions, e.g LINUX, Storage (SAN, NASetc.) · Implement Corporate (AG) system policies and strategies. ·Participate in continuous improvement efforts in enhancing performanceand providing increased functionality. · Being proficient in Englishas business language is essential, German language skills isadvantageous. · Should have above board work ethics this is of utmostimportance. · Should be punctual and organised with the ability toprioritise. · Should have empathy towards the end users andcolleagues. · Should be a logical and rational thinker to focus oncurrent reality. · Should have strong analytical and problem-solvingskills with a high attention to detail. · Should have the ability tounderstand and interpret Business needs and requirements with theability to move concepts through to proposal and finally successfulimplementation. · Should have the ability to work as part of a team,inter dependant as well as independently and submit deliverables ontime and in excellent quality. a SELF STARTER · Should be flexibilityto take up different tasks in the project. · Should have the abilityand willingness to coach and give training to fellow colleagues andusers when required. · Should have excellent interpersonal andorganizational skills with ability to communicate effectively (bothverbally and written) with both technical and non-technical colleaguesand users. · Should be willing to consult and interact with ourcustomers. In most cases they will be foreign customers and languagebarriers might exist. · Should be willing and able to travelextensively, for up to 2 weeks at a time (international) · Should bewilling to provide 24 x 7 operational support (standby)