Jobs at Salesforce in South Africa

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Direct message the job poster from Metamorph Holdings We are seeking an experienced and results-driven Salesforce Consultant to join our team.

In this role, you will be responsible for driving the effective implementation, optimization, and support of Salesforce solutions tailored to meet the strategic and operational goals of our organization or clients.

You will work closely with stakeholders to gather requirements, design solutions, and ensure the successful delivery of Salesforce-based initiatives.About the Role We are seeking an experienced and results-driven Salesforce Consultant to join our team.

In this role, you will be responsible for driving the effective implementation, optimization, and support of Salesforce solutions tailored to meet the strategic and operational goals of our organization or clients.

You will work closely with stakeholders to gather requirements, design solutions, and ensure the successful delivery of Salesforce-based initiatives.Key Responsibilities Client Engagement & Requirement Gathering Work with business stakeholders to understand their requirements and translate them into scalable Salesforce solutions.

Conduct discovery workshops, stakeholder interviews, and process analysis sessions.

Solution Design & Configuration Design, build, and configure Salesforce applications, leveraging out-of-the-box features, custom development, and third-party apps.

Configure Salesforce objects, fields, record types, page layouts, workflows, flows, validation rules, and reports / dashboards.

Recommend best practices for CRM usage and data architecture.

Project Management & Delivery Manage and lead end-to-end Salesforce implementation or enhancement projects.

Collaborate with developers, administrators, and other team members to deliver high-quality solutions.

Provide clear documentation of solutions, architecture, and configurations.

Training & Support Train end-users and administrators on Salesforce functionality and new features.

Provide ongoing support and maintenance for Salesforce environments.

Data Management & Integration Ensure data quality and integrity across the system through audits and deduplication strategies.

Assist in the integration of Salesforce with external applications using APIs and integration tools (e.g., MuleSoft, Dell Boomi).

Continuous Improvement Stay updated with Salesforce releases and features to recommend and implement enhancements.

Monitor usage and adoption, and propose improvements to boost efficiency and productivity.

Qualifications & Experience Bachelor's degree in Information Technology, Computer Science, Business, or a related field.

Minimum of 3–5 years of experience as a Salesforce Consultant, Administrator, or Business Analyst.

Salesforce certifications preferred (e.g., Salesforce Administrator, Salesforce Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant ).

Hands-on experience with Salesforce Sales Cloud, Service Cloud, Marketing Cloud, and / or Experience Cloud.

Strong understanding of Salesforce architecture, security model, and standard capabilities.

Experience with Salesforce automation tools (Flows, Process Builder, Workflow Rules).

Familiarity with Apex code, Visualforce, Lightning Components, and integration methods (REST / SOAP APIs).

Key Skills Excellent problem-solving and analytical skills.

Strong interpersonal and communication abilities.

Ability to manage multiple tasks and projects simultaneously.

Comfort working in a fast-paced, dynamic environment.

Ability to translate business needs into technical solutions.

Preferred Tools & Technologies Salesforce Lightning Experience Data migration tools (e.g., Data Loader, Dataloader.io) Reporting tools (e.g., Tableau CRM / Einstein Analytics) Project management tools (e.g., Jira, Trello) Integration tools (e.g., MuleSoft, Zapier, Boomi) What We Offer Competitive compensation package Opportunity to work on high-impact Salesforce projects Continuous learning and certification support A collaborative and flexible work environment Growth opportunities within a dynamic and expanding organization Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries Business Consulting and Services Referrals increase your chances of interviewing at Metamorph Holdings by 2x Sign in to set job alerts for "Salesforce Consultant" roles.

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