Key Account Manager

Klipboard; Johannesburg; Hybrid; ZAR 200 000 - 300 000; Full time

Job summary

A leading software solutions company in Johannesburg is seeking an experienced Account Manager to lead client relationships and drive sales. The ideal candidate will have over 3 years of B2B software sales experience and a proven track record in account management. Responsibilities include identifying upsell opportunities, collaborating with technical teams, and ensuring client satisfaction. A flexible hybrid work schedule is available, offering both office and remote work days.

Benefits

Flexible hybrid schedule

Qualifications

• 3+ years of account management or B2B software sales experience.
• Proven success in cross-selling or upselling.
• Strong understanding of SaaS and cloud-based solutions.

Responsibilities

• Serve as the primary contact for a portfolio of clients.
• Identify and pursue cross-sell and upsell opportunities.
• Meet or exceed sales growth targets through tailored account strategies.

Skills

Account management

B2B software sales

Cross-selling

Excellent communication

CRM proficiency

Tools

Salesforce

HubSpot

Job description

About Klipboard

Klipboard delivers integrated ERP, SaaS and support to distributors, wholesalers, merchants and retailers worldwide. With offices in the UK, Ireland, the Netherlands, South Africa, Kenya and North America, we design high‑performance solutions that help customers source effectively, stock efficiently and sell profitably.

Hybrid Work Policy

We offer a flexible hybrid schedule: three days in the office and two days working from home, promoting collaboration and convenience.

Account Manager – Responsibilities

• Serve as the primary contact for a portfolio of clients, ensuring satisfaction and long‑term engagement.
• Identify and pursue cross‑sell and upsell opportunities aligned with client needs.
• Meet or exceed sales growth targets by developing tailored account strategies.
• Maintain deep product knowledge and communicate how solutions address client challenges.
• Collaborate with product, marketing and technical teams to deliver value‑added solutions.
• Track all client interactions, opportunities and pipeline activities using CRM tools such as Salesforce or HubSpot.

Skills, Knowledge and Experience

• 3+ years of account management or B2B software sales experience.
• Proven success in cross‑selling or upselling within existing accounts.
• Strong understanding of SaaS, cloud‑based solutions or enterprise software.
• Excellent communication, negotiation and presentation skills.
• Proficiency in CRM platforms (e.g., Salesforce, HubSpot) and data analysis tools.

Preferred Skills

• Experience in a fast‑paced tech or SaaS environment.
• Familiarity with consultative or solution‑based selling.
• Technical aptitude to understand and explain software features and benefits.
• Ability to manage multiple accounts and priorities simultaneously.
• Ownership of reliable transportation.

Company Information

We are expanding rapidly and seeking talented individuals to join our growing teams. Our brand evolution from KCS to Klipboard reflects our commitment to innovation across distribution, automotive, retail, rental, transport management, manufacturing and field service management.

Equal Opportunity Employment

As a global company, we value diversity, equity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or any other protected status.