Vice President, Client Advisor

Whittier Trust Company; Cape Town; On-site; ZAR 2 202 000 - 3 147 000; Full time

Job summary

A leading multi-family office in Cape Town is seeking a professional to focus on client service and business development. The position requires extensive experience in trusts and estate planning, along with superior communication skills and a strong focus on developing new business. Candidates should have a proven track record in client administration and wealth management, with the ability to work collaboratively across departments. The role offers a competitive compensation package including a base salary and performance bonuses.

Benefits

Performance bonus

Medical insurance

401(k) with company match

Qualifications

• Minimum ten-fifteen years’ experience in a similar role with a successful track record in new business development.
• Established network of legal, accounting and insurance professionals in the area.
• Successful experience in a supervisory role.

Responsibilities

• Require knowledge of legal documents in trusts and estate planning.
• Coordinate closely with other company departments regarding client matters.
• Supervise and instruct others in processes related to client accounts.

Skills

Strong people skills

Client service focus

Effective verbal and written communication skills

Meticulous attention to detail

Education

Bachelor’s degree from an accredited 4-year university

Industry certification - CTFA, CFP, CFA, CPA

Advanced degree preferred - JD, MBA

Job description

Whittier Trust Overview

Whittier Trust is the oldest privately owned multi‑family office headquartered on the West Coast, providing exceptional client service and highly customized investment solutions for high‑net‑worth individuals and their families.

Our Services

Our dedicated professionals work with clients and their families to deliver a broad array of services including investment management, fiduciary, philanthropic, and family office. Our founding family’s century‑long history of entrepreneurship continues to guide our activities for clients today. Entrusted with private family assets, our teams employ a consulting approach to tailor solutions for complex family situations.

Culture and Compensation

Whittier Trust attracts professionals who have a desire to grow while building their skills in the service to our clients. Our organization is flat, nimble, and uniquely attuned to the needs and desires of both today’s entrepreneurs as well as legacy family members who may be several generations removed from the wealth creators. Our corporate culture is one of client‑focus, collaboration, performance and accountability, family orientation and long‑term career satisfaction. Employee turnover is low because of a high level of engagement and career fulfillment.

The position offers a competitive compensation package including base salary, performance bonus, equity consideration, excellent medical, and plans.

PRIMARY RESPONSIBILITIES

• The position requires a working knowledge of legal documents encountered in trusts, estate planning and finance, including trust agreements, deeds, powers of appointment, powers of attorney, stock powers, assignments, DISCLAIMERS and partnership agreements.
• The position requires a working knowledge of the legal requirements that affect trusts under the Principal & Income Act and Prudent Investor Act, and community and separate property issues under the Family Code.
• New business activities. Call on network contacts and prospects regarding the development of new business for the firm. Achieving calling and new business revenue goals is an essential part of the job and is a top priority.
• Coordinate closely with other company departments (tax, insurance, operations, real estate, investment, and foundations) regarding client matters. Effective communication skills are essential.
• Supervise and instruct others in the processes of opening accounts and closing accounts, transferring and distributing assets, drafting correspondence to clients, clients’ families, agents, and professional advisors.
<>Participate with the investment officer in client meetings.
• Coordinate with the investment department in the scheduling of clients’ investment performance reviews and monitoring of investment trades.
• Coordinate with operations and tax departments to provide clients or their professionals with appropriate information required for tax filings and the maintenance of accounting records.
• Complete forms, prepare internal documentation, and present periodic account reviews.
• Participation in other internal committees or task forces, such as Client Services or Marketing.
• Provide extensive personal service to clients as required.
• Additional tasks as assigned.

DESIRED EDUCATION

• Bachelor’s degree from an accredited 4‑year university
• Industry certification - CTFA, CFP, CFA, CPA preferred not essential>
• Advanced degree preferred - JD, MBA, not essential

DESIRED EXPERIENCE

• Minimum ten‑fifteen years’ experience in a similar role with a successful track record in new business development.
• Superior ability to identify and build relationships with qualified prospects and a proven outstanding business development track record
• Established network of legal, accounting and insurance professionals in the area and surrounding communities.
• Successful experience in a supervisory role.
• Background in wealth management, client administration, and portfolio management or foundation services.

PERSONAL CHARACTERISTICS

• Strong people skills
• Client service focus
• Effective verbal and written communication skills
• High integrity with a diligent work ethic
• Team/people‑oriented
• Highly organized with good time‑management skills
• Meticulous attention to detail
• Valid driver’s license and the ability to travel by airplane.

COMPENSATION

A competitive base salary, performance bonus, and benefit plans including medical, dental, vision, life, long‑term disability, and 401(k) with company match. Base salary range: $140,000 - $200,000.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.