Telecommunication jobs in Malaysia

We are seeking a strategic and execution-driven Senior Executive, Product Development to oversee the end-to-end lifecycle of digital product development — from idea conception to commercial launch and post-launch handover. This role will drive cross-functional collaboration across Product, Engineering, UX, Legal, Finance, Marketing, Sales, and Support teams to ensure timely and high-impact product delivery. The ideal candidate has strong experience in digital product development, stakeholder management, Agile practices, and translating business requirements into user-centric solutions.

• Coordinate full New Product Development cycle from concept, requirement, design, build, test, and post-launch review.
• Identify customer needs, emerging trends, and competitive landscape within the product space. Use insights to inform product decisions and identify growth opportunities.
• Collaborate with Business, Sales and Technology teams to define product requirements, prioritize features, and manage the product development lifecycle from concept to launch.
• Gather and analyze customer feedback, usage data and market trends to continuously improve existing products and identify opportunities for new products or features.
• Work closely with vendors, finance, legal, technology, operations, sales, go-to-market and customer support teams to ensure successful product launches and ongoing support.
• Conduct user testing of product features to ensure builds are in-line with defined product requirements, are working fine and bug-free.
• Ensure Customer Experience (CX) is embedded in solution design, user flow, and support readiness.
• Other duties and tasks as assigned and/or as required.

• Bachelor’s Degree in Business, engineering, Information Technology, Computer Science or related field.
• Minimum 2 years prior experience in digital product development or management role in IT/Telco/ or BFSI.
• Strong planning and project management skills.
• Strong analytical, attention to detail and execution skills.
• Strong written, oral and presentation skills.
• Must be an exceptional team player, able to interact with all management levels.
• Mature, independent and has ability to work with minimal supervision.
• Start-up experience in Product Management, Product Development would be an advantage.
• Experience launching user-facing platforms or apps with clear CX ownership.
• Familiar with Agile tools (Figma, Confluence etc).
• CX certification or exposure to design principles is a plus.