Network Engineer

NEC; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading tech company in Kuala Lumpur is seeking a Network Engineer to design, configure, and maintain IP/MPLS networks. Responsibilities include implementing network solutions, monitoring performance, and providing technical support. Candidates should have certifications like Fortinet NSE4 and Cisco CCNP, alongside hands-on experience with networking protocols and cybersecurity concepts. This role offers competitive compensation and opportunities for professional growth.

Benefits

Competitive Salary

Professional Development Opportunities

Qualifications

• Hands-on experience with networking protocols.
• Basic knowledge of cybersecurity concepts.
• Familiarity with Service Provider network architectures.

Responsibilities

• Design, configure, and maintain network infrastructure.
• Monitor performance and optimize network availability.
• Provide Level 2/3 support for incidents.

Skills

BGP

OSPF

MPLS

Fortinet NSE4 certification

Cisco CCNP

Education

Relevant networking certification

Tools

Cisco IOS

Juniper JunoOS

Fortigate FortiOS

Job description

Key Responsibilities

• Design, configure, and maintain IP/MPLS, routing, and switching infrastructure in a service provider and enterprise environment.
• Deliver HLD/LLD/MOP/As-built and similar documents.
• Implement and support BGP, OSPF, MPLS, QoS, and related SP technologies.
• Assist in the planning and operation of transmission systems, including DWDM, OTN, and SDH (preferred).
• Participate in network upgrades, migrations, and capacity planning.
• Monitor performance, identify bottlenecks, and optimize network availability.
• Apply fundamental cybersecurity best practices in day-to-day operations.
• Deploy Cybersecurity solutions based on Fortinet and F5 products.
• Work closely with NOC, operations, and engineering teams to resolve incidents.
• Maintain accurate documentation: network diagrams, configurations and change records.
• Participate in on-call rotations and provide Level 2/3 support when needed.
• Deployment project plans, installation and implementation coordination, hands‑on configuration, end‑to‑end testing of carrier grade/class networks.
• Maintains customer rapport by listening to and resolving concerns; answering technical inquiries through email and/or phone support.
• On‑call, on‑site support to rectify faults and outages in accordance with the specified response and resolution time’s KPIs.
• Provide technical insights, short term and long term fault resolutions to address customer expectations and KPIs based on the Service Level Agreement (SLA).
• Manage sub‑contractors and ensure they deliver services as per agreed scope of work.
• To provide contractor and/or stakeholder technical trainings for skills upgrade and implementation/roll‑out support.
• To provide peer training to team members to enhance/upgrade existing skills as needed to support project technical issues.
• Work closely with respective Project Teams from pre‑sales, planning and implementation on role‑play, round table discussions, best practice sharing, meeting to continuously support and maintain working process flow in order and according to project directions and KPIs.
• Spares and Inventory Management System.
• Maintain safe work environment by following codes, standards, and legal regulations.
• To adhere to internal and external requirements on business ethics and SOPs.
• General Wireless, Networks, Cloud, Orchestration and Automation Engineering Support.
• On‑call, stand‑by support if necessary and/or as project demands.
• Validate solution in NECOMAL Lab before delivering to customers.
• Maintain NECOMAL Lab by introducing new solutions and platforms.
• Design & planning of network infrastructure: plan, design and implement wired (fiber / DWDM / optical) and wireless networks (LAN/WLAN/enterprise‑campus/WiFi), including routers, switches, controllers, wireless access points, optical transceivers, fiber‑route planning, etc.
• Installation, configuration & deployment: set up network equipment (switches, routers, wireless APs/controllers, DWDM/optical gear, firewalls, load‑balancers, etc.), do the cabling or fiber termination or OSP (outside‑plant) work when needed (for fiber/optical networks), or wireless controller/AP configurations.
• Network administration & maintenance: monitor and maintain the network (wired, wireless, DWDM/optical, telco links), ensure availability, perform upgrades, patches, firmware updates; manage network security (firewalls, VPNs, access control), VLANs, routing, etc.
• Troubleshooting & incident management: diagnose and handle network issues, outages, fiber faults (for DWDM/fiber), connectivity problems, wireless network issues, optical link problems; coordinate with NOC, field teams, vendors, service providers for restoration.
• Network capacity & performance planning: manage fiber‑network capacity, plan network expansion or upgrades, ensure fiber routes / links meet capacity and redundancy requirements, track usage and forecast demand.
• Documentation & reporting: produce and maintain network diagrams, as‑built drawings, site surveys, change logs, SOPs, operational procedures, technical and site documentation.
• Collaboration with vendors / third‑parties / service providers: coordinate with telecom carriers, vendors, engineers, field technicians during installation, maintenance, trouble‑tickets, on‑call support or project delivery.

Required Qualifications

• Fortinet NSE4 certification/level (required)
• Cisco CCNP (R&S / Enterprise / Service Provider), Juniper JNCIP, Huawei HCIP or equivalent experience
• Routing protocols (BGP, OSPF, IS‑IS)
• MPLS, LDP, RSVP, VRFs
• VLANs, STP, EtherChannel, QoS
• Hands‑on experience with Cisco IOS/IOS‑XE/IOS‑XR, Juniper JunoOS and Fortigate FortiOS.
• Basic knowledge of cybersecurity concepts (firewalls, ACLs, VPNs, IDS/IPS, Web Filtering, UTM, hardening).
• Familiarity with Service Provider network architectures, including backbone, aggregation, core/edge, and peering.
• Understanding of network monitoring tools (SNMP, NetFlow, syslog).
• Ability to provision, maintain and perform tasks on servers based on LINUX and WINDOWS Network Management Systems environment.

Preferred Qualifications

• Previous hands‑on experience with Transmission / DWDM / OTN / SDH systems (Huawei, Ciena, Nokia, Infinera, etc.).
• Experience with IPv6 deployment and dual‑stack operations.
• Exposure to automation/scripting (Python, Ansible).
• Knowledge of telecom infrastructure, fiber networks, or data center networking.
• Experience working in ISP, telecom operator, or large service‑provider networks.
• Wifi basic knowledge and deployment.
• Segment Routing and SRv6.

Soft Skills

• Strong analytical and troubleshooting skills.
• Ability to work efficiently under pressure in a fast‑paced environment.
• Good communication and documentation skills.
• Team‑oriented with the ability to collaborate across departments.
• Adaptability to new technologies and evolving network designs.
• Problem Solving Skills (Proficient level).
• Emotional Intelligence (Basic level).
• Analytical and Structured Thinking (Proficient level).